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  • Report:  #188915

Complaint Review: MCI - FORT LAUDERDALE Florida

Reported By:
- SUNRISE, Florida,
Submitted:
Updated:

MCI
FORT LAUDERDALE, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I CALLED MCI TO SIGN UP FOR PHONE SERVICE THEY WANTED A HUGE DEPOSIT FROM ME EVEN THOUGH I HAVE GOOD CREDIT I TOLD THEM NEVER MIND I DON'T WANT TO GO THROUGH YOUR COMPANY SO CANCEL THIS ORDER THEY SAID ORDER HAS BEEN CANCELED..I THOUGHT THAT WAS THE END BOY WAS I WRONG.

I RECEIVED A MESSAGE ON MY CELL PHONE STATING MY SERVICE WAS HOOKED UP THANK YOU FOR CHOOSING MCI.I CALLED MCI BACK AND EXPLAINED TO THEM I CANCELED THIS ORDER THEY TOLD ME THEY HAD NO RECORD OF THE ORDER BEING CANCELED BUT THEY WILL FIX THE PROBLEM AND CANCEL THE ORDER ONCE AGAIN AND I WILL OWE THEM NOTHING.SO AGAIN I THOUGHT THAT WAS THE END..BOY WAS I WRONG ONCE AGAIN 2 DAYS AGO I RECEIVED A BILL FROM THEM FOR 189.50 NOW THATS WHEN I GOT REALLY MAD I CALLED THEM TODAY AND NONE OF THEIR EMPLOYEES SPEAK ENGLISH SO I ASKED TO SPEAK TO A SUPERVISOR IT TOOK 30 MINUTES TO GET ONE ON THE PHONE,AND OF COURSE SHE DIDN'T SPEAK ENGLISH WELL EITHER.I ASKED HER TO RESOLVE THIS PROBLEM AND FOR HER TO GIVE ME HER FIRST AND LAST NAME.SHE SAID I CAN GIVE YOU MY FIRST NAME BUT NOT MY LAST NAME.I"VE NEVER HEARD OF A COMPANY THAT CAN'T GIVE OUT THERE LAST NAME.HER NAME IS SANDY ID#5720.

I ENCOURGE ANYONE WHO WANT'S PHONE SERVICE NOT TO GO THROUGH MCI YOU WILL HAVE NOTHING BUT PROBLEMS WITH THEM AND IT,S VERY HARD TO EVEN GET ONE OF THEIR REP'S WHO SPEAKS ENGLISH.I WAS READING SOME OF THE OTHER COMPLAINTS ON THIS SITE ABOUT MCI AND COULD NOT BELIVE IT.I WISH I WOULD OF LOOKED IT UP BEFORE EVEN CONTACTING MCI..

Jennifer&anthony

SUNRISE, Florida
U.S.A.


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