- Report: #321928
Complaint Review: MedAesthetica Medical Group - Sherman Oaks, California
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MedAesthetica Medical Group
15303 Ventura Blvd. Suite 440 Sherman Oaks,, 91403 California, U.S.A.
Phone:
888-547-6927
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MedAesthetica Medical Group LIPOZAP TRYING TO ZAP MY MONEY 440 Sherman Oaks California
I went in for my FREE consultation in November, 2007, so far this FREE consultation has cost me $300.00. Why? Because MedAesthetica not only pre-approved me with CareCredit, but submitted a charge for approximately $2800.00 for which I have to pay to avoid my credit from being ZAPPED!!. I've never had anything done, not even the "test" injection. During my consultation, it was determined that my blood pressure was too high and MA wanted a release from my doctor, which my doctor declined to do. I was told during the consultation that if I wasn't able to do the procedure, my $$$ would be refunded. Several emails from me, several 4-6 weeks emails from their "cleint-no-services" and 4 months later, I still haven't received a single word from them. I've contacted the rep. at the office I went to and she tells me what they all seem to say "upper management" review. I've asked "what is there to review, that should take so long"? I have a medical condition and I haven't received anything but the "mints and water". I would join any class-action step against them. I would love the media to hear the stories also. I noticed some rebuttal on the first reports, but not since...what could that mean?
If I can find out who to speak with from the so-called review board I could get a better understanding of what their problem is. Any help?
Mslove
Carson, California
U.S.A.
If I can find out who to speak with from the so-called review board I could get a better understanding of what their problem is. Any help?
Mslove
Carson, California
U.S.A.
3 Updates & Rebuttals
Elaine
Laguna Niguel,California,
U.S.A.
Do you still Refund when you are out of business?
#2Consumer Suggestion
Tue, July 01, 2008
Interestingly enough I have been waiting patiently to see if the results will speak for themselves and had LIPOZAP cancel my last two appointments...is there a process to get that money back? Nothing is offered in the email and phone voice message when YOU cancelled the appointments? Please advise.
Mslove
Carson,California,
U.S.A.
The lies continue
#3Author of original report
Wed, April 16, 2008
I read LipoZap's rebuttal and I had to laugh at their continual deceit and lies. To claim that I was angry because they wouldn't treat me..what a crock!!!! Basically, they didn't want to give me back my $$$$$, that made me MAD!! This place could write a book on lying to your customers. If they were so concerned about my health why did it take over 4 months for the refund? I'm still laughing!!! They only knew about my report on RipOff because I told them I had filed it along with a complaint to the BBB, emails to the media and that I was seeking legal action if I didn't get my "full refund" by April 18,2008. Does that sound like I was some kind of "lipozap" addict and just had to have it? My angry emails to "client-no-service" never asked for treatment, only my $$$ back. My health is very important to me, so important, that I refused offers of "other" MedA procedures...yeah, they offered them in place of a refund. The only reason I stepped foot in that place again, was because my daughter was having the procedure (we had signed up together during a special offer) and I accompanied her. I would suggest anyone having "refund" issues to keep up the fight and others "Don't believe the Lies".
Medaesthetica
Woodland Hills,California,
U.S.A.
PATIENT WAS REFUNDED
#4UPDATE Employee
Mon, April 14, 2008
The above blogger unfortunately could not have our treatment due to medical reasons. We have strict medical criteria for treating and we will not treat anyone that we do not feel is medically appropriate. We told the above patient that we could LipoZap her if she had a simple medical condition treated by her family physician. But she never had this condition treated and kept on coming back for LipoZap. So, of course, we kept on refusing to treat her. This made her angry, but there is no way we will LipoZap her until she gets her medical condition appropriately treated. The bottom line is that she refused to get her medical condition treated so we kept on refusing to do LipoZap on her (as is medically appropriate). This made her mad but we refunded her money and still told her that she should get her basic medical condition treated for general health reasons. It would seem more prudent to get her basic medical condition treated for her own health reasons and then get LipoZapped. It also would seem much easier. Unfortunately, no matter how irritated a client gets with us, we will NEVER treat a patient who is not medically appropriate. We wish her well and hope that she gets her medically condition treated before it causes her health problems in the future. She has been refunded.
