Mediacom Support
Middletown,#2UPDATE Employee
Sat, May 05, 2012
We did repackage the Digital Plus and Sports Pak tier into three Digital Tiers in most areas in October. If you were on that package before then you should have been grandfathered into the Digital Plus package. I would be more than happy to review your account and see what we can do for you. Please send me an email with your account number or phone number to [email protected] and I will do everything I can to make this right.
-James
Mediacom Social Media Team