- Report: #1097098
Complaint Review: Medicus Golf - Arizona
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Author Not Confirmed
Why?
Medicus Golf
Arizona, USA
Phone:
(800) 772-4979
Web:
www.medicus.com
Categories:
Business Rating:
(0)
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Medicus Golf Bills for items you did not actively order and does not list them at checkout. based somewhere in Arizona
I ordered a $2.99 putting slope device from Medicus gold in response to an email I received from them. Instead of being able to proceed directly to checkout I had to decline other devices/services. Once I finally got to checkout, there was no final statement and no confirmatory email. I later learned when I received my credit card statement that I had been billed for two additional items which I had no knowledge of, nor were they items that I would normally have been interested in.
I did call the company and was able to cancel those items, however, I feel that this is an unethical practice and have read that many other people have had similar experiences. You should not have to decline items you were not pursuing in the first place in order to purchase the item you want. Also, the failure to list items purchased at checkout and to receive a confirmation by email do not meet the current standard of internet commerce.
