Mary
Kinston,#2Consumer Comment
Thu, May 01, 2008
Janice I am sorry to readof your experience. It is very similair to mine. I posted a similiar report a few months back. Took way too long to get policy issued, once issued it was not what the agent claimed verrbally. I even wrote a letter to Mega expressing my total displeasure with the agents selling tactics (nothing in writing to review, customer "no service" after the sell) Imagine my surprise...when 7 weeks later I received a response from Vickie Whiteside, Investigator. Her response is a total crock of sh#t. she reports that all info regarding the policy was made available to me. No!! the 50% increase for my daughter having ADD and the rider for ER visits. No!!! Exclusion of my son b/c of prior back surgery. No!!! Deductible per accident or illness. No!!! Therapy only AFTER surgery. No!!!! I'm a registered nurse. Had these many holes in the policy been explained to me I would have NEVER written this guy a check. Oh yeah...cancelling was a nightmare. I never did get all of my money back. Miss Investigator reported that at the time of cancellation, I elected to keep the vision coverage. No I did not....I wanted nothing to do with MEGA but was not told that each part required a separate cancellation. They continued to draft my account until I actually closed the account to stop them. Good luck..... By the way, in case you didn't notice..Bad publicity does not phase these folks in the slightest.
Mary
Kinston,#3Consumer Comment
Thu, May 01, 2008
Janice I am sorry to readof your experience. It is very similair to mine. I posted a similiar report a few months back. Took way too long to get policy issued, once issued it was not what the agent claimed verrbally. I even wrote a letter to Mega expressing my total displeasure with the agents selling tactics (nothing in writing to review, customer "no service" after the sell) Imagine my surprise...when 7 weeks later I received a response from Vickie Whiteside, Investigator. Her response is a total crock of sh#t. she reports that all info regarding the policy was made available to me. No!! the 50% increase for my daughter having ADD and the rider for ER visits. No!!! Exclusion of my son b/c of prior back surgery. No!!! Deductible per accident or illness. No!!! Therapy only AFTER surgery. No!!!! I'm a registered nurse. Had these many holes in the policy been explained to me I would have NEVER written this guy a check. Oh yeah...cancelling was a nightmare. I never did get all of my money back. Miss Investigator reported that at the time of cancellation, I elected to keep the vision coverage. No I did not....I wanted nothing to do with MEGA but was not told that each part required a separate cancellation. They continued to draft my account until I actually closed the account to stop them. Good luck..... By the way, in case you didn't notice..Bad publicity does not phase these folks in the slightest.
Mary
Kinston,#4Consumer Comment
Thu, May 01, 2008
Janice I am sorry to readof your experience. It is very similair to mine. I posted a similiar report a few months back. Took way too long to get policy issued, once issued it was not what the agent claimed verrbally. I even wrote a letter to Mega expressing my total displeasure with the agents selling tactics (nothing in writing to review, customer "no service" after the sell) Imagine my surprise...when 7 weeks later I received a response from Vickie Whiteside, Investigator. Her response is a total crock of sh#t. she reports that all info regarding the policy was made available to me. No!! the 50% increase for my daughter having ADD and the rider for ER visits. No!!! Exclusion of my son b/c of prior back surgery. No!!! Deductible per accident or illness. No!!! Therapy only AFTER surgery. No!!!! I'm a registered nurse. Had these many holes in the policy been explained to me I would have NEVER written this guy a check. Oh yeah...cancelling was a nightmare. I never did get all of my money back. Miss Investigator reported that at the time of cancellation, I elected to keep the vision coverage. No I did not....I wanted nothing to do with MEGA but was not told that each part required a separate cancellation. They continued to draft my account until I actually closed the account to stop them. Good luck..... By the way, in case you didn't notice..Bad publicity does not phase these folks in the slightest.
Mary
Kinston,#5Consumer Comment
Thu, May 01, 2008
Janice I am sorry to readof your experience. It is very similair to mine. I posted a similiar report a few months back. Took way too long to get policy issued, once issued it was not what the agent claimed verrbally. I even wrote a letter to Mega expressing my total displeasure with the agents selling tactics (nothing in writing to review, customer "no service" after the sell) Imagine my surprise...when 7 weeks later I received a response from Vickie Whiteside, Investigator. Her response is a total crock of sh#t. she reports that all info regarding the policy was made available to me. No!! the 50% increase for my daughter having ADD and the rider for ER visits. No!!! Exclusion of my son b/c of prior back surgery. No!!! Deductible per accident or illness. No!!! Therapy only AFTER surgery. No!!!! I'm a registered nurse. Had these many holes in the policy been explained to me I would have NEVER written this guy a check. Oh yeah...cancelling was a nightmare. I never did get all of my money back. Miss Investigator reported that at the time of cancellation, I elected to keep the vision coverage. No I did not....I wanted nothing to do with MEGA but was not told that each part required a separate cancellation. They continued to draft my account until I actually closed the account to stop them. Good luck..... By the way, in case you didn't notice..Bad publicity does not phase these folks in the slightest.