Complaint Review: Meijer - Traverse City Michigan

You will find the wording to Michigan's Pricing Law here: http://www.legislature.mi.gov/documents/mcl/pdf/mcl-Act-449-of-1976.pdf As you will note UNC and Meijer were correct in their position. The price charged must be higher than the ticketed price to receive the 'bounty'. However, failure to ticket non exempt products or failure to sell at an advertised price may indicate an 'intent to violate this act'. You could report this to the state for investigation so long as you have notified the retailer and they made no effort to correct the issue within two days. Naturally, you would be entitled to a refund of the difference, but not the 10 times the difference up to $5 but no less than $1. The fact that they gave you a gift card for $5 was simply generous. This is particularly true when it is recognized that the law requires you to submit proof they have violated the pricing law. While the receipt indicates what was charged, it does not indicate what the price was ticketed. I am still researching if there was an addendum to this law for when you must inform the retailer. The original law states 'within 30 days' however, this would make it far to easy for people to buy products and ticket them at home only to demand a bounty for it. I am fairly certain the state did come forward and addressed the issue by indicating that any bounty claims need to be made prior to leaving the store. For the record, my history is 9 years in retail as both a low level employee and a manager.

You will find the wording to Michigan's Pricing Law here: http://www.legislature.mi.gov/documents/mcl/pdf/mcl-Act-449-of-1976.pdf As you will note UNC and Meijer were correct in their position. The price charged must be higher than the ticketed price to receive the 'bounty'. However, failure to ticket non exempt products or failure to sell at an advertised price may indicate an 'intent to violate this act'. You could report this to the state for investigation so long as you have notified the retailer and they made no effort to correct the issue within two days. Naturally, you would be entitled to a refund of the difference, but not the 10 times the difference up to $5 but no less than $1. The fact that they gave you a gift card for $5 was simply generous. This is particularly true when it is recognized that the law requires you to submit proof they have violated the pricing law. While the receipt indicates what was charged, it does not indicate what the price was ticketed. I am still researching if there was an addendum to this law for when you must inform the retailer. The original law states 'within 30 days' however, this would make it far to easy for people to buy products and ticket them at home only to demand a bounty for it. I am fairly certain the state did come forward and addressed the issue by indicating that any bounty claims need to be made prior to leaving the store. For the record, my history is 9 years in retail as both a low level employee and a manager.

You will find the wording to Michigan's Pricing Law here: http://www.legislature.mi.gov/documents/mcl/pdf/mcl-Act-449-of-1976.pdf As you will note UNC and Meijer were correct in their position. The price charged must be higher than the ticketed price to receive the 'bounty'. However, failure to ticket non exempt products or failure to sell at an advertised price may indicate an 'intent to violate this act'. You could report this to the state for investigation so long as you have notified the retailer and they made no effort to correct the issue within two days. Naturally, you would be entitled to a refund of the difference, but not the 10 times the difference up to $5 but no less than $1. The fact that they gave you a gift card for $5 was simply generous. This is particularly true when it is recognized that the law requires you to submit proof they have violated the pricing law. While the receipt indicates what was charged, it does not indicate what the price was ticketed. I am still researching if there was an addendum to this law for when you must inform the retailer. The original law states 'within 30 days' however, this would make it far to easy for people to buy products and ticket them at home only to demand a bounty for it. I am fairly certain the state did come forward and addressed the issue by indicating that any bounty claims need to be made prior to leaving the store. For the record, my history is 9 years in retail as both a low level employee and a manager.

You will find the wording to Michigan's Pricing Law here: http://www.legislature.mi.gov/documents/mcl/pdf/mcl-Act-449-of-1976.pdf As you will note UNC and Meijer were correct in their position. The price charged must be higher than the ticketed price to receive the 'bounty'. However, failure to ticket non exempt products or failure to sell at an advertised price may indicate an 'intent to violate this act'. You could report this to the state for investigation so long as you have notified the retailer and they made no effort to correct the issue within two days. Naturally, you would be entitled to a refund of the difference, but not the 10 times the difference up to $5 but no less than $1. The fact that they gave you a gift card for $5 was simply generous. This is particularly true when it is recognized that the law requires you to submit proof they have violated the pricing law. While the receipt indicates what was charged, it does not indicate what the price was ticketed. I am still researching if there was an addendum to this law for when you must inform the retailer. The original law states 'within 30 days' however, this would make it far to easy for people to buy products and ticket them at home only to demand a bounty for it. I am fairly certain the state did come forward and addressed the issue by indicating that any bounty claims need to be made prior to leaving the store. For the record, my history is 9 years in retail as both a low level employee and a manager.

it is against the law to give a gift card in place of the scanning award. that is when you have followed the rules to get your scanning award. don't you ever watch judge judy? bring the proof. if you had brought the bottles with the price affixed i'm quite sure you would have been given a scanning award. it is meijers job to mark and scan things correctly. if you want a scanning award it is up to you not meijer to show them their mistake. the bounty is because you were charged wrong and by bringing your item and receipt to the service desk they can fix the situation. if you give them no proof and you can't help them fix the situation why do you think you deserve anything? a gift card is for customer happiness. they do not (and maybe should not) have to give that at all. they give a gift card to the cry babies who come in there and don't know the rules but for some odd reason think they should be compensated for wasting their own time and other peoples time. if you don't know the rules (and you don't) go to the mi website and look up the mi scanner law. inform yourself. maybe you could look smarter next time.

I looked up the exact wording of the law, and found a press release from The Michigan Attorney Generals' office dated December 3, 2002. The Attorney General at the time was Jennifer M, Granholm.;) She's now Michigan's Governor. It reads as follows: Under the Item Pricing and Deceptive Advertising Act, if a consumer is charged more than the price marked on the item and a scanner was used, that consumer may demand the difference, plus ten times the amount of the difference, up to a maximum of $5.00 or a minimum of $1.00. If the store refuses to pay, the consumer may sue for $250 plus attorney fees. If there is an overcharge for more than one of the same item, the consumer should receive the difference for each item but will receive the penalty on only one item. The store must be notified of the error within 30 days of the transaction and must provide payment to the consumer within two days of being notified of the error. If you'd like to read the entire article go to: http:/www.ag.state.mi.us/press_release/pr10360.htm ------------------------------------------------- I don't think most stores over charge on purpose, but I get tired of having to go back and have them fix their mistakes. Usually I'll just tell them they have a price correction. If they get nasty with me, I'll mention the Michigan award issue.

First off I don't work for Meijers but I DO work in retail in Michigan and I am therefore aware of the scan law. I personnaly get very tired of people not having a clue how it really works. First I agree its annoying when something is suppose to be on sale and it doesn't ring up correctly. Its a major pain for the employees at the store (the down loading of sales prices into the store system does NOT occur at the store but usually at a headquarters location that of course is closed on Sundays when new sales start!). For the consumer its even more frusterating (and rightly so!) because they don't understand this and all they know is that they were charged wrong. Meijer however, did the right thing giving you the price difference you were owed. But as for the scan law...well you were not entitled to it. Here's what the scan law is....If you are charged a price HIGHER than the ORIGINAL (not sale) price AFFIXED to the merchandise only (signs don't count, it has to have a price tag on it) then the scan law does apply. People often think if they are charged higher then what the sales sign says then the scan law applies but its not the case. Most retailers will just give you $5 because they don't want to lose a customer but PLEASE don't think that you just ENTITLED to it....learn the law correctly first before you start arguing with people and making yourself look foolish!