M
Holland,#2UPDATE Employee
Fri, August 29, 2008
if the item was physically marked 7.36 and it scanned at 7.96 you are intitled to the difference which was 60 cents . plus you get 10 x the amount of the improper scan not less than 1.00 and not more then 5.00. you were entitled to the max. 5.00 bounty total 6.60 plus tax on 60cents (in this case because it was a taxable item. you do not have to tell the cashier (i would if i knew about it because my time and by basic honesty is worth more than 5.60.) but say you did not know until you read your receipt. you go to the service desk or find the service coordinator and they should take care of the situation. please remember this is not a meijer law it is a scanning law. anybody who uses a scanner in the state of michigan is held to the same standards. now.....meijer and others like this law because if used properly it saves them from being sued over scanning errors.............but used incorrectly and you can take them to court and recoop your court fees and a much bigger bounty. i belive the total is right around a max. of 500.00 i like meijer, i think they do a better job then most on giving the scanning award. they are told to do it even if you don't ask for it. unfortunately just like other companies some people feel like that award is coming right out of their very own pocket. if they new what could happen (besides making the customer mad) maybe their managers would make sure that they know how to handle it. in response to a few naysayers. i work for meijer, i love it, been their many years and if you think you deserve the same pay that i got back in the 80's then take pride in your job. learn your job . bring the customer back by giving the scanning award when they have it coming. don't make them beg, don't make them get a manager. just wait on them. oh yes....and then talk to your friends. (on your break)