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  • Report:  #1298712

Complaint Review: Meineke - Nevada

Reported By:
Nikkiknight - North Las Vegas , Nevada, USA
Submitted:
Updated:

Meineke
Nevada, USA
Phone:
7024257739
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I went in to the serene location for a simple oil change on my 2011 Audi A4 I just bought 5 months earlier with no prior leaks. After waiting for hours I was sent on my way finally done. The next day (sun) a puddle of oil appeared under my car in my garage. As the shop was closed I called the shop told them the car was leaking badly and asked if I could go into one of their other locations closer to my house (Craig and Decatur) I was told yes that they were owned by the same person. I went into the Decatur shop to find out that was not true yet they agreed to help me anyway. They supposedly fixed my problem saying it was the oil gasket that was the problem . 2 days later another big puddle of oil left at my job under my car. My oil sensor showed half missing ! Take my vehicle in for the third time and am then told the problem is my oil pan cover , that no one seemed to notice 2 oil changes ago! I was told that these go out randomly And they were not going to fix it and the charge was over $550! I had no leaks what so ever until this oil change in which I have documents that the serene shop messed up the oil gasket ! I contacted meinekes complaint line and was called back by supposedly the corporate office in North Carolina . She was rude and came on the line with no intentions to help me shifting the problem back on me to contact the Decatur store myself because they are all individually owned ! Horrible treatment !!!! Never will they touch my car again !!!



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