- Report: #396983
Complaint Review: Melissa Smith - Saluda, North Carolina
-
Author Confirmed
Why?
Melissa Smith
P.O. Box 782 Saluda,, 28773 North Carolina, U.S.A.
Phone:
828-749-9720
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Melissa Smith Sick Puppies!! Saluda North Carolina
My Name is Tiffany the daughter of Jennifer. My mother was the one who had purchaced the puppy. We Live In Pennsylvania and Malissa is from North Carolina. We Had Picked up our puppy at the pittsburg airport knowing he would be scared and uncomfortable with a new family. Later He had came around but something still just wasnt right. The date of us picking him up was on 11/19/08. We had gave the puppy a few days to come around but he never did he became sick and wanted to do nothing but sleep. He ran a high fever that was uncontrollable and was vomiting with diarrhea. We knew it was time to take him to the vet this was more than home sick. He was diagnosed with "The Parvovirus". He had been hospitalized for 3 nights and 4 days. We tryed contacting melissa but never seemed to be able to reach her until monday morning and at that time she denied all sickness of the puppy and all other puppies that had been in the same litter. Upon further research to view the puppies web photos now knowing what parvovirus is and what the effects look like with the illness none of the puppies look healthy. For Someone is so concerned about her puppies we have never got a returned phone call to even check on his condition. We have although attempted to call her several times left messages and still cant get in touch with her. Take Our advice "IF YOU WANT A HEALTHY PUPPY MELISSA SMITH IS NOT THE BREEDER FOR YOU!"
Huskiepup
rimersburg, Pennsylvania
U.S.A.
Huskiepup
rimersburg, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Melisa
Saluda,North Carolina,
U.S.A.
My references speak for themselves!
#2REBUTTAL Owner of company
Sat, January 09, 2010
While I know who the person is that purchased this puppy, the person that filed this complaint is obviously not her. This puppy in question was also given a complete exam by my vet before it was shipped and given a clean bill of health. New puppy owners are required to take their puppy to the vet within the first 3 days of arrival. This was not done.
The new owner of this puppy did contact me almost 2 wks latter after she got this puppy and told me that the puppy tested for parvo virus. (Please keep in mind you can get a false positive on a parvo test if a puppy has been vaccinated, and it had been vaccinated) I asked for medical documentation, I never got it. I asked for follow up information, I never got it. I still had other puppies from the same litter and contacted other puppy owners who got pups from the same litter and everyone else's puppies were fine.
While I do not warranty for anything puppies can catch, as puppies can catch things at any point and this is out of my control. I warranty for anything that can be construed as a genetic problem for a full year.
At some point taking care of puppies that people purchase is out of my control and in the new owners control. I can not keep puppies from contracting things they can catch once they leave my kennel.
This reporting agency should be shut down as it never asks for facts, documentation, or any proof of what was said, not said, contracted, or not contracted. They then want you to pay them to make the report 'go away'.
My warranty and my personal contact with each puppy person is very clear that once the puppy leaves me anything it catches is out of my control.
It would be like delivering a baby at the hospital on January 3, taking baby home January 5 and then blaming the hospital for the baby getting sick on January 17th.
If you would please take the time to read the buyer reviews on my website in my guest book on the first page, which have each persons email address (there are over 100 entries in my guest book) you will see that my reputation speaks for itself and that at some point things are out of my control.
I would also like to add that I have not had anything contract or have the parvo virus in my kennel in over 15 years! A fact my veterinarian can vouch for.
Thank you for taking the time to read this rebutal!
Melisa Smith www.k9pines.com
