FDWhoCares
Los Lunas,#2Consumer Suggestion
Tue, August 21, 2012
I am saddened that you had such a terrible experience at a time in your life when it truly was unnecessary. As a funeral home owner, I am curious as to why you went to the Internet to purchase an urn.
All of the experiences I have had in the past involving families who purchase an urn or casket online have been a disaster. Either the merchandise doesn't arrive on time, it is damaged or is not what the consumer thought it would be visually.
Despite what you read in the many reports about funeral homes and cemeteries, there are still many of us who would do anything to help a family in their time of loss. I am always willing to assist families with selecting an an urn or a casket within their budget. Again, I'm sorry you had this dreadful experience.