Purchased 5.3 12" Opulence Mattress in May 2008 for $729.00. Mattress has proven to be extremely substandard in quality.
Purchase was through PayPal, but they state this purchase is not eligible to allow for a dispute filing. Not sure why... maybe the 1 1/2 years since purchase is too long?? I would think PayPal would want to know about any vendor that, in effect, are stealing from the public.
E-mail over the internet has gone unanswered. 800# answers with message asking to leave a message.
Current website boasts 20 year prorated warranty.
Absolutely no customer service.
I would absolutely not recommend this company to anyone.