- Report: #769820
Complaint Review: Mercer Auto Car Care - Houston Texas
Reported By:
Anonymous -
Katy, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mercer Auto Car Care
11104 Briar Forest @wilcrest Houston, 77042 Texas, United States of America
Phone:
832-242-1111
Web:
Categories:
Business Rating:
(0)
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Mercer Auto Car Care aka Joe Mercer Lemon Cars Houston, Texas
I was sold a SUV that was a Lemon. On my initial test drive the car ran good. After the inital once over they kept finding problems that they say they were fixing then kept the car over 2 weeks to make it run until I left the shop.
Found out the engine was replaced with an engine that does not belong in the SUV. There are missing parts and damaged/worn parts. Since the engine does not fit the car, they jerry-rigged parts to make it function temporarily.
Then on top of that they do a hard sell to purchase their extended warranty policy to do the repair work at a later date. Also was given an unsigned title from previous owner.
An independent mechanic has pointed out all the flaws, which are numerous. I ran a Carfax that showed no problems listed.
Found out the engine was replaced with an engine that does not belong in the SUV. There are missing parts and damaged/worn parts. Since the engine does not fit the car, they jerry-rigged parts to make it function temporarily.
Then on top of that they do a hard sell to purchase their extended warranty policy to do the repair work at a later date. Also was given an unsigned title from previous owner.
An independent mechanic has pointed out all the flaws, which are numerous. I ran a Carfax that showed no problems listed.
