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  • Report:  #1471417

Complaint Review: MERLEX AUTO GROUP - Arlington Virginia

Reported By:
Rocky - FORT WASHINGTON, United States
Submitted:
Updated:

MERLEX AUTO GROUP
1105 North Glebe Road Arlington, 22201 Virginia, United States
Phone:
7036859312
Web:
www.merlexautogroup.com
Categories:
Tell us has your experience with this business or person been good? What's this?

If I could give a zero I would.

I read as patient a*s I could be with the folks. As mentioned before they sell you a vehicle known to not be working.

Frank.. well there's a reason he's not in charge.

Walter is the nice guy but he has to pass the buck to "upper management"

Sid is very nice... which is the only good part of this company.

We paid cash for a Range Rover we found out they had full knowledge of the transmission not working.

Unfortunately we didn't see reviews before or purchase but unlike others this won't end well because we will have people there making sure others don't buy.

My friend at channel 4,5,7 and 9 will be out to visit.

Every single place possible will know not to buy from these guys.

All they had to do was resolve the issue. They chose to not do so. That will be their issue. Not ours.

Also beware.. they will use your warranty without your permission to fix a car that should have been in working order.

We will increase our social media and after other ways to make sure no one else is affected until they decide they will no longer do this to others.

Yes.. we are contacting everyone to file a class action suit.



4 Updates & Rebuttals

The OG Jerk

Tempe,
Arizona,
United States
Patiently Waiting 5 yrs

#2General Comment

Tue, January 09, 2024

...for an answer to the ?'s.... How do you know they knew?  How many miles did you drive it before you knew?  How's the class action going?

Come on man, we been waitin' 5 yrs for these answers


coast

United States
Questions

#3Consumer Comment

Thu, January 17, 2019

How many miles did you drive the vehicle before you had transmission problems? How do you know the seller was aware of the transmission problems at the time of sale?


Rocky

FORT WASHINGTON,
Maryland,
United States
Ever heard of a ten dollar tune up?

#4Author of original report

Tue, January 15, 2019

You may want to google it.  Thats when the dealer has the mechanic put your car in a functional working order, just long enough to get past as initial test drive.

Perhaps Merlex shouldn't ask how we didn't notice this during the test drive and ask their managers why they told us the Transmission flush they had done before giving us possession was done.. although they said there were no transmission problems.

It would work much much better than this. This report is just the tip of so much more.

Thanks for your rebuttal. 


coast

United States
Obvious Question

#5Consumer Comment

Tue, January 15, 2019

How is it that you overlooked a nonworking transmission during the test drive?

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