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  • Report:  #39696

Complaint Review: Merrick Bank - Suzanne M. Hummel - Barrington New Hampshire

Reported By:
- Barrington, New Hampshire,
Submitted:
Updated:

Merrick Bank - Suzanne M. Hummel
35 Waterhouse Road Barrington, 03825 New Hampshire, U.S.A.
Phone:
603-664-9374
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Made a payment to Nextcard; was never notified that Merrick Bank was taking over Nextcard.

My payment was cashed by Nextcard and it has taken 3 months of continued phone calls, copies of cancelled checks for them to credit my account.

I was assured the finance charges would be credited back retroactively. I received my statement today and they took back the payment because they state the check was from a third party. My daughters team incurred some charges and have been paying the card directly. Not a problem previously until Merrick decided they will not accept it. The third party called and asked that the account be credited; they said no. She asked that her money be returned to her; again, they said no.

What do I do? Merrick bank has $1,300 of the third parties' money and will not return it to her, nor credit my account.

It is a nightmare talking to them and there seems to be no resolution.

Suzanne

Barrington, New Hampshire
U.S.A.


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