- Report: #689671
Complaint Review: Metabank PayPower Prepaid Visa - Internet Internet
Reported By:
John -
Reno, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Metabank PayPower Prepaid Visa
Internet, Internet, United States of America
Phone:
Web:
www.paypower.com/everyday
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Metabank PayPower Prepaid Visa Rip Off Card , Internet
My son received this "gift" from a family member. After being charged $11.90 for doing nothing, we tried to activate the card. No can do, it says that they can't verify identity. Likely--by the time they verify the identity, all of the money will be used on the card. Do yourself a favor, if you want to give cash as a gift, mail it as it will have a better chance of arrival to the intended person rather than be sucked away in outrageous fees.
3 Updates & Rebuttals
Blackhawk Network
San Francisco,California,
USA
Our apologies
#2UPDATE Employee
Tue, May 24, 2011
Hello,
We apologize for the inconvenience you have experienced and would like to assist you. Please send your card and contact information to [email protected] so that we may resolve the issue.
Thank you,
PR for PayPower
blondegurrl
minersville,Pennsylvania,
United States of America
They ARE a huge rip off!
#3Consumer Comment
Tue, May 24, 2011
Their customer service is atrocious! Don't bother calling.. you won't get anywhere. None of the reps can even speak English and they will give you a bogus reference number and tell you it will take 1-3 business days to fix the problem and then they never fix it and when you call back, they have no idea what you're talking about.
They have $230 of mine held hostage. It's total BS.. If people are spending their money on your products, you need to fix their problem NOW... not a day or even a week from now!
I will never purchase another one of these cards again and have a blog and facebook page dedicated to everyone who has been ripped off by Pay Power Visa.
Get Vanilla Visa instead! Their customer service is top notch and they fix your problem within MINUTES!
Report Attachments
Blackhawk Network
Pleasanton,California,
USA
Our apologies
#4UPDATE Employee
Thu, February 03, 2011
Hello,
We apologize for the inconvenience you have experienced with PayPower. The PayPower card is not a gift card. Its a General Purpose Reloadable debit card and is not intended to be used for gifting purpose. We apologize for the confusion. If you could please send your details (card number, contact info, etc.) to [email protected] we will assist you further.
Thank you,
Public Relations for PayPower
