- Report: #432660
Complaint Review: METRO MARKET STORES BROOKLIN NY - BROOKLYN New York
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Author Confirmed
Why?
METRO MARKET STORES BROOKLIN NY
1204 Avenue U #1087 BROOKLYN, 11229 New York, U.S.A.
Phone:
718-989-9318
Web:
N/A
Categories:
Business Rating:
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METRO MARKET STORES BROOKLIN NY DO NOT BUY ANYTHING FROM METRO MARKET KITCHEN BROOKLYN New York
ON 2/19/2009 I MADE A PURCHASE FOR A ROTISSERIE OVEN AND THE SITE SHOWED IT WAS IN STOCK. I PAID IMMEDIATELY WITH MY PAYPAL DEBIT CARD. IT WAS TO BE SHIPPED WITHION 5 DAYS. I WAITED AND WAITED AND NO OVEN. I FINALLY EMAILED AND ASKED WHERE MY OVEN WAS. EVEN THOUGH THE SITE SAYS THEY PROVIDE TRACKING INFO IT IS NOT AVAILABLE. FINALLY SEVERAL DAYS LATER I GOT AN EMAIL SAYING THE ITEM WAS OUT OF STOCK. I ASKED FOR A REFUND. APP. 5 DAYS LATER I EMAILED AGAIN AND ASKED FOR A REFUND. THIS IS THE REPLY I GOT-----
Dear Valued Customer,
We are sorry we could not provide you with the item you ordered in a more timely fashion. We have canceled your order and refunded and sent it to out billing department to be refunded in full
.
Please use coupon code "EXNLA" for a 10% discount on your next order.
Best Regards,
Michele Adams
Customer Service Manager
www.iKitchen.com
BUT NO REFUND CAME. I EMAILED AGAIN THIS IS THE NEXT REPLY------I will check with my billing dept and make sure your refund is issued immediately if it hasn?t yet been refunded. Im so sorry for the delay I WAITED AND STILL NO REFUND. I EMAILED AGAIN AND THIS IS THE REPLY I GOT---- I issued the refund today!
Best Regards,
Michele Adams
Customer Service Manager
www.iKitchen.com
WELL GUESS WHAT? I STILL HAVE NO REFUND. I HAVE FILED AN AFFIDAVIT OF DISPUTED TRANSACTION WITH PAYPAL AND I ALSO CALLED AND SPOKE WITH PAYPAL THIS MORNING AND TOLD THEM WHAT IS GOING ON. THEY ARE STARTING THE CHARGE BACK PROCESS AND I HOPE THEY WILL BAN THIS COMPANY AND ALL ITS OTHER COMPANY NAMES THAT ARE AT THE SAME ADDRESS.
Percy
OCILLA, Georgia
U.S.A.
Dear Valued Customer,
We are sorry we could not provide you with the item you ordered in a more timely fashion. We have canceled your order and refunded and sent it to out billing department to be refunded in full
.
Please use coupon code "EXNLA" for a 10% discount on your next order.
Best Regards,
Michele Adams
Customer Service Manager
www.iKitchen.com
BUT NO REFUND CAME. I EMAILED AGAIN THIS IS THE NEXT REPLY------I will check with my billing dept and make sure your refund is issued immediately if it hasn?t yet been refunded. Im so sorry for the delay I WAITED AND STILL NO REFUND. I EMAILED AGAIN AND THIS IS THE REPLY I GOT---- I issued the refund today!
Best Regards,
Michele Adams
Customer Service Manager
www.iKitchen.com
WELL GUESS WHAT? I STILL HAVE NO REFUND. I HAVE FILED AN AFFIDAVIT OF DISPUTED TRANSACTION WITH PAYPAL AND I ALSO CALLED AND SPOKE WITH PAYPAL THIS MORNING AND TOLD THEM WHAT IS GOING ON. THEY ARE STARTING THE CHARGE BACK PROCESS AND I HOPE THEY WILL BAN THIS COMPANY AND ALL ITS OTHER COMPANY NAMES THAT ARE AT THE SAME ADDRESS.
Percy
OCILLA, Georgia
U.S.A.
