- Report: #1130089
Complaint Review: Metrofax.com - Select State/Province
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Metrofax.com
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metrofax.com
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Metrofax.com evoice free 30 day trial. added additional services. I canceld my service becuase it didn't work, my card was charged anyway. Arizona
On February 5th 2014 I signed up for a free 30 day trial of efax. This is an internet based fax service. I already use fax.com but efax has an app for my android. When I tried to send faxes the service did not work so I used my existing service and the faxes went through just fine. I descided that I would cancel the service on March 6th. This is 29 days after the date that I began the service. I cancelled the service alonge with the extra service evoice that I didn't order. It went smothly and was told the the services had been cancelled. I asked if I woould recieve any charges and was told no. My card was charged anyway. I tried to cancel the service and was just told that the trial had ended on 2-5-14, the day is started. and then that the free trial on march 6th. I want my money back and dont want any other charges. I had signed up for the free trial with this service hoping that it work better for me. I was only able to recieve a test fax sent from my existing service and was never able to send a fax using this service. and they charged me for it and an additonal service that I never wanted.
