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  • Report:  #869772

Complaint Review: Mexico VIP Holiday - Internet

Reported By:
Maria R - philadelphia, Pennsylvania, United States of America
Submitted:
Updated:

Mexico VIP Holiday
Internet, United States of America
Phone:
Web:
www.mexicovipholidays.com
Categories:
Tell us has your experience with this business or person been good? What's this?
When i was reading other individual stories I felt like they were already telling mine about how this company makes you buy into a program and then hits you with $600 worth of taxes and fees that you pay.  When you send emails to them in regards to collecting money and making payment on your trip to cover the taxes and fees, they provide you with same day responsiveness.

After paying $600 in taxes and fees, i was repeatedly told week after week that :

"WE HAVE BEEN WORKING ON YOUR REQUEST, UNFORTUNATELY AT THE MOMENT THERE IS NO AVAILABILITY KEEP YOU POSTED. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING,  EVA LUZ OLIVIA RAMOS MEXICOVIPHOLIDAYS."

My travel companion and I were more than willing to be flexible and take ANY DATES if possible, just so we wouldn't lose all of our money into this.  There were other fees prior to the $600 that we had to pay for.   Since this information about Celebrity Productions came through on a WORK fax machine, i figured it couldn't have been a fraud because generally corporate America is secure with their networks.  Guess again.  Altogether, I believe my friend and I to be ripped off over $1000 by these travel agents at Mexico VIP holidays.  We call and email CONSTANTLY and we never get any responses. 



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