- Report: #1199842
Complaint Review: MichaelKors - Internet
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Author Not Confirmed
Why?
MichaelKors
Internet, USA
Web:
www.MichaelKorsstorm.com
Categories:
Business Rating:
(0)
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MichaelKors LIED LIED LIED! Even said they are powered by Michael Kors and that ALL merchandise is Authentic Bejing CHINA Internet
I ordered a "Value Spree" set that included a purse, wallet and bracelet. All said to be true authentic Michael Kors merchandise. They even post on the bottom of their site that it is powered by Michael Kors. As soon as I signed up and paid for my items I received a welcome e-mail and an e-mail saying the transaction went thru and that my items have already been shipped. This was Dec 26th, and to watch for an e-mail with a tracking number. I waited for 3 days and never received the tracking number. Finally after sending several e-mails to this company they responded with "Once we get the tracking number from the carrier we will e-mail you back. This may take days. If you do not hear back from us in several days, e-mail us back." I immediately felt uncomfortable with this but there was nothing I could do, the ONLY way to contact this company is e-mail. However they did say if I log into my new account that I created with them I can see when they shipped it. I did this and there it said it was shipped Dec 26th. Then I noticed someone else's name under my name. It let me open it up, and when I did I was shocked. There was someone else's personal information. I had this person's name address and how they were going to pay for their stuff. It said their transaction was "pending" and that mine had gone thru. It was over $1200 worth of items they had pending. I immediatley e-mailed the company about this issue. Again it took days for them to respond(in the mean time I never received my tracking number). They claimed they are updating their site and that it may be a glitch. I asked about my security of my information and why is someone else's order under my account?. They had no explanation and still would not give me a tracking number. Day 9 and finally a tracking number. They said it will take 6-15 days for it to come, I still check it on USPS.com and it states it is still in China. It has been 11 days since it was "shipped" and still shows in China. I doubt I am getting it in their time frame, or at all. I can already tell if and when I open it I will have a whole new set of issues. DO NOT order from this company. It is obviously not real stuff and your personal information will be not protected, even though they have a Privacy Policy and promise right on their main page assuring your protection.
2 Updates & Rebuttals
Anonymous
Herriman,Utah,
Yes
#2Author of original report
Wed, January 07, 2015
When I looked up "michaelkorsstorm.com" on a search it showed it was based out of Illinois. It was not until I recieved an e-mail from the company did it come to light that it was actually in China. Had I known that in the first place I would have not made this purchase at all. I feel very mislead and lied to. I have already let my CC company know about the issue. Ironically the person's information I can still see in my account is also from Illinois....hmmm
Stacey
Texas,You got scammed
#3Consumer Comment
Wed, January 07, 2015
These sites are nothing more than scammers. China??? Big red flag!!! File a complaint with your credit card/bank and try to get your money back. There are many stores that sell Kors purses for a discount ie: TJ Maxx, DSW, Marshalls and Nordstroms outlet.
