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  • Report:  #1300747

Complaint Review: michaelkorsstore2012 - FuJian

Reported By:
preethigeorge - hyderabad, India
Submitted:
Updated:

michaelkorsstore2012
FuJian FuJian, 351100 China
Phone:
1586003282
Web:
www.michaelkorsstore2012.com
Tell us has your experience with this business or person been good? What's this?

I bought a bag online from www.michaelkorsstore2012.com

I paid a total of 77.99 USD (67.99+10 for shipping). I was extremely disappointed with the quality of bag. I felt cheated since you can get a similar bag in India for 15-20 USD. The website talks about Easy Return Policy with no other hidden charges.  When I approached them, it was a different story. They promised to refund 20 USD saying I can save return shipping fee, restocking fee (15%-20%) and bank handling fee (5%-10%). According to them, shipping costs 40 USD. What is the actual cost of the bag then?

Finally they agreed to refund 66 USD if I bear the cost of shipping charges. They sent me the following address and phone no - Kevin, JinWeiHaoYuan,GouTou, ChengXiang Area, PuTian City,FuJian Province, China 351100. Phone number: 1586003282

I sent a speed post spending another 11 USD. The bag is stuck in some post office in China for a long time. Finally I came to know that they purposely sent me wrong address and phone no, so that the bag never reaches them!

I lost a total of 90 USD and bag. Entire team behind the website www.michaelkorsstore2012.com cheated me. They don’t respond to emails and refused to give a person name or contact no. The few emails ids available with me are [email protected], [email protected], [email protected] and [email protected]

 



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