MCcustrel
Hilliard,#2REBUTTAL Owner of company
Thu, March 28, 2013
HI
I apologize you had trouble with your service plan covering the issue you had with your computer. I would really love to get more details from you about the situation as well as your contact info so we can look into the issue at hand and come to a mutually beneficial resolution.
You can reach me at custrel (at) microcenter (dot) com. I understand how upsetting this issue can be and would love the opportunity to dig a little deeper into the situation with you.
Hope to hear from you soon,
Customer Relations
Micro Center