- Report: #44853
Complaint Review: MIDAS MUFFLER - BROOKFIELD Connecticut
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Author Not Confirmed
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MIDAS MUFFLER
236 FEDERAL ROAD BROOKFIELD, 06804 Connecticut, U.S.A.
Phone:
203-775-9699
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MIDAS MUFFLER Rip-off on oil changes Brookfield Connecticut
Midas has been advertising a $14.99 oil & filter change (most cars?)
On Jan 28 2003, I took my 2002 Subaru to the store for an oil change. First, I was informed that my car required 5W-30 Oil and that was more expensive than 10W30. I figured a couple of dollars more might do it so I told them to go ahead. They also asked me if I wanted the washer reservoir filled and I told them to do it.
Shouldn't have been charged more than a couple of dollars. When the work was completed I was told that the charge was $24.28. I was not given a completed work order showing a breakdown of charges. Instead I was told there was a "disposal fee" involved, 5 quarts of oil, 1 filter, and CT state tax.
On Feb 10, 2003, I took my 1997 Honda Civic to the same store for the same service. I made sure the washer reservoir was filled before I left home. I figured it hould be cheaper because the car uses only 4 quarts of oil. Well, when it was done I was charged $25.31, $1.03 more than the other car, even though it took 1 less quart of oil. I was also told that this car requires 5W30 oil, another surcharge. Again, I was not given a breakdown of prices nor a completed work order.
I'm still trying to figure out how a $14.99 oil change can come out to over $25.00, even including a filter, disposal charge and 6% sales tax.
I realise that my complaint is small potatoes compared to some of the others I've read, but a ripoff is a ripoff.
Karl
BREWSTER, New York
U.S.A.
On Jan 28 2003, I took my 2002 Subaru to the store for an oil change. First, I was informed that my car required 5W-30 Oil and that was more expensive than 10W30. I figured a couple of dollars more might do it so I told them to go ahead. They also asked me if I wanted the washer reservoir filled and I told them to do it.
Shouldn't have been charged more than a couple of dollars. When the work was completed I was told that the charge was $24.28. I was not given a completed work order showing a breakdown of charges. Instead I was told there was a "disposal fee" involved, 5 quarts of oil, 1 filter, and CT state tax.
On Feb 10, 2003, I took my 1997 Honda Civic to the same store for the same service. I made sure the washer reservoir was filled before I left home. I figured it hould be cheaper because the car uses only 4 quarts of oil. Well, when it was done I was charged $25.31, $1.03 more than the other car, even though it took 1 less quart of oil. I was also told that this car requires 5W30 oil, another surcharge. Again, I was not given a breakdown of prices nor a completed work order.
I'm still trying to figure out how a $14.99 oil change can come out to over $25.00, even including a filter, disposal charge and 6% sales tax.
I realise that my complaint is small potatoes compared to some of the others I've read, but a ripoff is a ripoff.
Karl
BREWSTER, New York
U.S.A.
1 Updates & Rebuttals
Tom
Vernon,Connecticut,
U.S.A.
You're lucky
#2Consumer Comment
Wed, February 12, 2003
My mom went to these guys in Manchester and got screwed. I begged her not to go after reading about these chains on this site. Anyhoo, they came out and told her the driveshaft was leaking. She said, yeah sure, just change the oil. Well they did. They lowered the car down off the lift, drove it around to the front door, and said "you're all set". She jumped in her car, turned the key... Nothing happened. No idiot lights, no clicking, nothing. At that moment she said "They got me". She went back in and they looked at the car. Solution? Her battery had completely died between the time they drove it around and she tried to start it. Whatever they did, she had little choice than to buy a new battery from them. So to save a few bucks on an oil change, she spent over $100.00 - Live and learn!
