Robert
Bowie,#2Consumer Comment
Fri, June 15, 2007
They replaced the BUSHINGS at each end that attach to the strut assembly. This is a common practice, and one that FORD also recommends. As for FORD telling you the struts did not need to be replaced, that's a laugh. Any shop will tell you what you want to hear when you think you've been robbed by their competitor. The reality is, ALL shops replace the strut cartridge when they replace the springs. This is required by the spring manufacturer in order to have a warranty on the springs. You have no complaint.
Robert
Bowie,#3Consumer Comment
Fri, June 15, 2007
They replaced the BUSHINGS at each end that attach to the strut assembly. This is a common practice, and one that FORD also recommends. As for FORD telling you the struts did not need to be replaced, that's a laugh. Any shop will tell you what you want to hear when you think you've been robbed by their competitor. The reality is, ALL shops replace the strut cartridge when they replace the springs. This is required by the spring manufacturer in order to have a warranty on the springs. You have no complaint.
Robert
Bowie,#4Consumer Comment
Fri, June 15, 2007
They replaced the BUSHINGS at each end that attach to the strut assembly. This is a common practice, and one that FORD also recommends. As for FORD telling you the struts did not need to be replaced, that's a laugh. Any shop will tell you what you want to hear when you think you've been robbed by their competitor. The reality is, ALL shops replace the strut cartridge when they replace the springs. This is required by the spring manufacturer in order to have a warranty on the springs. You have no complaint.