Melissa
Whitehall,#2Consumer Suggestion
Fri, August 27, 2004
Mark, Just wondering if you got any resolution w/your complaint against midas. i have filed a lawsuit against the location on livingston ave. have you tried to contact the district manager of the location. if you don't know there name look at the bottom of your bill & it will tell you. Have you looked into suing them yet?
Rick
Pittsburgh,#3Consumer Comment
Thu, July 22, 2004
I am an owner of one location of a large national franchise repair chain. I'd just like to let you know that there are many shops and owners who DO NOT work that way ! My mechanics are paid HOURLY ONLY so that there is NO INCENTIVE WHAT SO EVER for them to suggest work to customers that is not needed. They do not care if your job is $50 or $500....they get paid the same. I have a busy shop because of our reputation fro ohnesty, quality work, and fair prices. THERE ARE GOOD ONES OUT THERE !
C
Dover,#4Consumer Suggestion
Wed, July 07, 2004
I really feel for you, since I had almost the same experience with another car repair "chain". These guys or girls, work on a commission scale. each job they do they recieve so much money. Example an oil change they may make $5.00 but on a brake job they may make $25.00 etc etc, it is actually in the persons intrest to charge you for more work then what is needed. The last I knew (about a year ago), Midas worked in this same way. What I suggest you do, is keep any supporting evidence, bills and other peoples estimates etc.. and call they main headquarters and complain. If that doesn't work, take them to small claims. It costs about $25.00 to file and they probably won't show up so you'll automaticly win. I always get more then one estimate from different chains because of this. One chain said I needed a $1,000 brake job and another rebutted that and told me it should only be a $300 job. Always go to more then one place.