Midwest Auction Galleries sold my items last year, and, as of today, I still have not received their payments.
On December 13, 2013, I shipped 21 items to Midwest Auction Galleries as described and listed in my cover letter. In January 2014, Midwest Auction Galleries returned 5 items to me. Subsequently, I received a letter from Midwest Auction Galleries (dated January 9, 2014) thanking me for consigning with them, and the letter enclosed a list of my 16 items with descriptions.
My 16 Items were put up for auction in their Fine & Decorative Arts Auction on January 25, 2014. As the auction was held simultaneously on Liveauctioneers, I was able to find out that 12 of my 16 items were sold. The sale results are still shown online.
According to our agreed terms, Midwest Auction Galleries was supposed to pay me 45 days after an auction (minus 20% commission & 1% insurance). Despite my numerous requests for payments via emails and phone calls since September 2014, Midwest Auction Galleries chose to ignore my requests. In early December 2014, they even stopped answering my phone calls.
Besides, two of my previously unsold items (from early 2013) were sold on December 15, 2013, and I still have not received payment for these two items. Prior to their December 15, 2013 auction, I received a letter (enclosed a list of the two items with descriptions) from Midwest Auction Galleries (dated December 4, 2013) informing me that the two items would be included in their December 14 & 15, 2013 auction. The sale results are still shown online.
Since September 2014, I have sent a number of emails requesting for payments to Jim Amato (owner), Christine (Sales Department), Brian and Patrice (Fine & Decorative Arts Department). Also, I have spoken with Christine and Brian a few times on the phone regarding my request for payments. However, I have never been able to get in touch with Jim Amato, and Jim Amato has never replied to my emails.
The total amount owed to me is $3,495.75 ($4,425 less 21%). Please note that I have copies of all the correspondences including emails and letters, and the original letters from Midwest Auction Galleries. I also have pictures to prove that those 18 sold items are mine.
On December 11, 2014, I filed a complaint with the Office of Attorney General (AG) of Michigan. On December 17, 2014, the AG's Consumer Protection Division sent a letter to Midwest Auction Galleries requesting them to respond to my complaint. A second letter was sent to them in January 2015. Unfortunately, as of today, Midwest Auction Galleries has failed to respond to the AG's Consumer Protection Divison.
On February 5, 2015, I filed a complaint with the Better Business Bureau (BBB) of Detroit & Eastern Michigan. On the same day, the BBB sent them a letter requesting for their response. Unfortunately, Midwest Auction Galleries has still not responded to the BBB, and the BBB will soon close my file. My complaint will be reflected on Midwest Auction Galleries' BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint (s) filed."
To learn more about the dark side of Midwest Auction Galleries, please contact the AG of Michigan (517-373-1140) and the BBB of Detroit & Eastern Michigan (248-223-9400) to verify the above complaints and inquire about other complaints.
I hereby declare that what is stated above is true to the best of my knowledge. I hereby also warn all consignors to stay away from Midwest Auction Galleries.
#2Author of original report
Mon, June 22, 2015
Because of the invlovement of Ruth to the Rescue of Local 4 New (Detroit, MI), I finally received full payment of $3,495.75 from Midwest Auction Galleries, Inc. last week after spending a year chasing after them.
I hereby would like to thank the LOcal 4 New team (Detroit, MI) for all the help they have given me. Also, thank you Rip Off Report.
http://www.clickondetroit.com/consumer/consumer/ruth-to-the-rescue-auction-house-complaints/33029122
#3Author of original report
Fri, April 17, 2015
SITUATION UPDATE
On April 3, 2015, Jim Amato emailed me saying that I would receive his payment by Wednesday, April 8, 2015. Unfortunately, he lied again.
I am going to file a small claim against Midwest Auction Galleries in the 52nd District Court, 3rd Division, located at 700 Barclay Circle, Rochester Hills, Michigan, USA 48307. In fact, it is easy to file a small claim in Oakland County. All I have to do is to fill out Form DC 84 (AFFIDAVIT & CLAIM, SMALL CLAIMS) online and have a notary public notarized the form and my supporting documents, and then, send them to the 52nd District Court.
I have never thought that my first meeting with Jim Amato will be in court.
#4Author of original report
Tue, March 31, 2015
AN UPDATE TO MY REPORT
On March 6, 2015, Jim Amato, owner of Midwest Auction Galleries, left me a voice message saying that he would make payment to me. Since then, we have exchanged numerous emails. In one of his emails, he even asked me if I would remove my complaint posts upon receipt of his payments.
As of today, I still have not received his payment. In fact, Jim Amato has been lying and giving me false hope every week. I even told him that those consigned items belonged to my 84-year-old father with failing health who was so worried about his payment and that he fainted at home on March 16, 2015. He was taken to the emergency room because of his fluctuating blood pressure after he found out that Jim Amato did not send his payment to me as he said he would.
Last Thursday, March 26, 2015, Jim Amato said in his email that he had wired the owing amount to my bank account and that it would take 3 days for me to receive it. Unfortunately, he lied to me again.
Today is the third day since Jim Amato claimed he had wired the money to my bank account. I have sent numerous emails to Jim Amato, Christine, and Brian asking them to confirm if Jim Amato had wired the money to me last Thursday. Unfortunately, none of them has replied to my emails. Also, I attempted to call them a few times but my calls were hung up as soon as they got through.
This is not a pleasant experience at all. Everyone in my family is really worried every time when my 84-year-old father faints as he may not wake up because of his failng health.
I sincerely hope that Jim Amato will handle this overdue payment with conscience.
#5Author of original report
Mon, March 09, 2015
The following information pertaining to the explanation of the sale of my 4 unsold items on January 25, 2014 is omitted from my claim submitted on Friday, February 27, 2015.
Following their January 25, 2014 auction, Midwest Auction Galleries sent me a letter (dated February 17, 2014) informing me that my 4 unsold items would be included in their auction on March 15, 2014, and the letter enclosed a list of my 4 items with descriptions. Again, I was able to find out on Liveauctioneers that my 4 unsold items were sold on March 15, 2014. The sale results are still shown online.