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  • Report:  #856549

Complaint Review: Midwest Car Search LLC - Internet

Reported By:
Nicky - Minneapolis, Minnesota, United States of America
Submitted:
Updated:

Midwest Car Search LLC
990 Osborne Rd 55432 Internet, United States of America
Phone:
763-780-5500
Web:
www.midwestcarsearch.com
Categories:
Tell us has your experience with this business or person been good? What's this?
BAD BAD BAD, 1st PROBLEM thing was that they dont care if the car is good they just want to make a sale. They say they inspect every vehicle that come into their lot, WRONG I purchased a 2000 Monte Carlo with transmission problems that they knew about.  I took the car back to them 1 week after I purchased it and told them that something was wrong and that the car was shacking. They gave me the run around like we had to wait for the extended warranty paper work to finalize, then they said the extended warranty dont like to see so many problems up front on a vehicle that contract was not even 30 days old yet because by then I had took it to Precision and paid 100. For a full diagnosis which had 1,700 worth of problems not including the transmission codes. I was not mad at the 1,700 worth of problem because of the year of the car but Im mad that the transmission have problem and they tried to cover it up. 2ND PROBLEM my insurance company called me and told me that Midwest was going to dispute the payment they made for me on their credit card, because at the time I only had cash so I gave Midwest cash and they made a payment to the insurance company. 3RD PROMBLEM WAS THEY OVER CHARGED 4,999 FOR A 2000 CHEVEY MONTE CARLO WITH 164,000 MILES





2 Updates & Rebuttals

Jim

Orlando,
Florida,
USA
What I Want To Know...

#2Consumer Comment

Fri, May 25, 2012

This certainly is a first! I mean, I deal with people every day and have learned of some really strange things they do but this is the first time I've ever heard of a car "shacking". How did you find this out? Did you discover the car was gone and parked in the neighbor's garage with another car? If your car has dumped you for another car, I can understand your pain...you must be in tears. Is there some way they transfer gas among each other? What about insurance complications? Is the normal relationship a car and a truck "shacking" but two cars or two trucks, that must be a little, let's say kinky? You really need to tell us what is going on after you get over the hurt.


Victor Nelson

Fridley,
Minnesota,
United States of America
Response to Bad Cars Internet

#3REBUTTAL Owner of company

Thu, May 24, 2012

Ms. Watkins purchased a 2000 Monte Carlo with 164k miles. A search on cars and carsoup shows our price to be one of the lowest within 50 miles. We have sold 2,351 vehicles since opening in January 2005.  It is certainly never our intent to sell any vehicle with known mechanical problems. Ms. Watkins transmission did in fact fail 2 weeks after purchasing the vehicle.  The vehicle was sold with a 2yr 24,000 mile warranty that did cover the transmission.  The warranty company had not received the contract at that time and there was a period of wait to submit a claim. As for the credit card dispute Ms. Watkins did not have a credit card to Start her insurance policy.  The charge was put on our company credit card and we were billed for a 6 month premium.  We disputed the charge as we had only received the 1 month start up fee from Ms. Watkins.

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