- Report: #632729
Complaint Review: Midwest Circulation - Cameron Missouri
Reported By:
Meagan -
Rising Sun, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Midwest Circulation
506 Northland Dr Cameron, 64429 Missouri, United States of America
Phone:
816-632-2919
Web:
Categories:
Business Rating:
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Midwest Circulation American Cash Awards Dishonest salesperson; paid for magazines not received; unwilling to refund Cameron, Missouri
A little over two weeks ago I was approached in Wal-mart by a young man selling magazines. He claimed he was involved in a contest and was selling magazines to win a trip. After some very fast-talking by this salesperson, I ordered four magazines. The salesman assured me several times that after my order was processed, someone from the company would be contacting me within 10 business days. He said that at that point I would be able to cancel my order if I so chose.
After those 10 business days passed, I had still never heard from anyone. So I called the company and was informed that it was not their practice to make any such confirmation calls, and that I had only had a three day period following the time that I placed my order during which to cancel it. Like I said, the salesman had told me I would be able to cancel the order ten days later. So I was directly lied to. Now I am unable to cancel the order or get a refund.
When the supervisor that I spoke to pulled up my order, it included two magazines that I have never even heard of and the magazines that I had ordered were not even on there. So I paid for four magazines, and they only had me in the system as ordering two. I had paid for four specific magazines, and the order they have for me has two that I didnt order and the value of which would be less than half of what I paid.
I had my receipt in front of me and read it to this woman to tell her what I had ordered. She claimed I was lying, then said Your order says you ordered these, so thats what youre getting. Then she hung up on me.
I have since been on the companys website and sent them an email, which as of yet has not been replied to.
