- Report: #623935
Complaint Review: millenium platnium - Internet Internet
Reported By:
Manager Studio E -
havertown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
millenium platnium
Internet, Internet, United States of America
Phone:
919-521-8981
Web:
musicbizcenter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
millenium platnium Ty Cohen Disgusting how this company rips off small businesses. Internet
On June 23, 2010 I ordered music business contracts which were available for download or cd or both. I ordered the download and cd, the price for both the download and cd were $107.00. I did receive the download but never received the cd. My efforts to contact the company have proved futile, they have an answering machine and they basically tell you to get lost. The automated message tells you to only leave one message or in other words beat it you've been scammed.
I want to warn everyone not to order from these scam artists. I keep getting emails offering me different products from them, they can take their products and shove them where the sun don't shine.
Scam Buster
1 Updates & Rebuttals
Customer Support
Garner,North Carolina,
USA
We value our clients!
#2UPDATE Employee
Sat, December 24, 2016
Good day,
My sincere apologies for the delay in responding to your comment.
I am so sorry that you were charged for a membership that you did not want.
We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining.
Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not canceled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund.
Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will NOT put you into our membership, perhaps you overlooked it.
Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish.
I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day!
Please reply here or reach out to us using any of the contacts means below;
Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us.
We are open from 9 am to 9 pm Eastern Time Monday – Friday
Platinum Millenium
Email: [email protected]
Toll-Free: 1-866-752-9968
Phone: 1-917-720-9874
By mail:
Platinum Millenium
PO Box 644
Garner, North Carolina 27529
