Complaint Review: MiniMovies Inc. - Nationwide

Please do yourself a favor and review the SCAM HERE because MiniMoves is SHADY and MEAN = BAD NEWS.

About me: 

a. A WORKING PROFESSIONAL with limited savings. 

B. Have a 4 Year College Degree from a major university.

c. Very honest.

d. Will GO OUT OF MY WAY to help others from getting ripped off. 

e. I have MOVED 12 TIMES IN the past 10 YEARS and NEVER EVER HAD such a terrible experience. 

First, they are FRAUDULENT, not to mention RUDE RUDE RUDE. 

They did the classic "bait and switch" - which is illegal, AFTER hijacking my personal belongings and claiming they "underestimated" the moving costs by nearly 250% --- yes you read that correctly. 250% MORE REQUIRED OR "YOUR THINGS GO UP FOR AUCTION". Questions? They tell you to refer to you lengthy paperwork agreement. 

Second, the ODD QUOTE system is based upon "an inventory via phone" of rooms and approximate sizes of various items  -- this was UNUSUAL and A RED FLAG. BUT THE QUOTE WAS LOWER THAN 2 OTHERS SO .... I was misled. Later, you will discover this quotes saves them time because their paperwork protects them from their GROSS NEGLIGENCE.

Then they drafted a quote -- and if you read the super small 4 pt font print -- all 8 or 9 pages --- it basically says the "QUOTE" is NOT BINDING AND THEY HAVE THE POWER TO SEIZE YOUR ITEMS IF YOU DO NOT PAY THEM 4 X WHAT THEY QUOTED. THEY FAIL TO MENTION THIS UPFRONT.

Third, they sent an affiliate to pick-up my things who were SEVERELY understaffed - 2 guys for a 2 level move took like 9 hours -- AND MINI MOVES PROCEEDED TO SHOCK ME with a MEGA INCREASE AFTER THEY HAD MY STUFF.

The other problem is that they simply sub-contracted to other movers (long distance) so BEWARE. There was a SEVERE lack of communication when the third party movers arrived. They REFUSED to work on Saturday - all of which was PROMISED to me by Mini Moves. The movers had no idea what they were moving. They didn't even bring any boxes even though I requested about 10 additional boxes about 4 TIMES previously. 

Fourth - even though PROMISED BY MINI MOVES IN MY CONTRACT -- the movers FAILED TO HAVE  A PERMIT to park outside my busy residential street -- so it was OFF TO CITY HALL while the MOVING TRUCK AWAITED at my apartment... and let's just say CITY HALL WAS IN NO HURRAY. Like 90 minutes + to get the pass. 

FACT: My bill was initially quoted at $2450 but was increased to OVER $9000! Not kidding. 

Oh, you ask  - how much stuff? Well, to be exact - 1 APARTMENT 1 BED 1 BATH,  and 850 sq ft. How far? 900 miles --- FROM ONE MAJOR US CITY TO ANOTHER.   

How long to deliver?--- well - they lied about that too. It took 25 DAYS!!! Not 10 or less as promised. So I was forced to LIVE IN A HOTEL until my things arrived.

Upon complaining and asking to speak to the owner, look out. The owner, Jack Arsianian, was a threatening individual who felt like he should be AVOIDED (sociopathic ways). He turned very nasty after I literally begged him to be fair with what they contractually agreed to with the quote. His basic threat was "we'll sell all of your things if you don't pay us within 3 days." Crazy! Last time I checked - that's bait and switch. BUT  - the moving industry is about as corrupt as you can get. And these guys rate up there as scum of scum. 

As if that's not enough --

Mini Moves Chicago also trolled my user negative feedback and immediately reply acting all sincere. Ethical companies do not fiercely defend themselves with every comment. They are LOSERS in every fashion. You have been warned.

Later, they offered a "discount" off the ripoff SCAM rate - (5% only if I signed paperwork that promised not to sue them or complain about them). It clealy states you promise not to dispute the credit card charge - forever.  Funny, Jack had that sucker over to me in seconds when I asked to see it. ..... Like he'd done this scam a million times. 

LAst but not least, THEY TROLL ALL OF THEIR ONLINE REVIEWS LIKE EAGLES IN A PRAIRE. LITERALLY harrassing those who submit any negative feedback. Hope this helps.

Save your time and money. Moving is stressful enough. There are many ethical alternatives.