- Report: #603414
Complaint Review: miskelly furnature - pearl Mississippi
Reported By:
weed -
terry, Mississippi, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
miskelly furnature
101 airport rd. pearl, 39232 Mississippi, United States of America
Phone:
601-939-6288
Web:
www.miskellys.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
miskelly furnature this company does not honor there warrentys. there salesmen will mislead you . pearl, Mississippi
my wife and i purchased a high dollar sealey posterpetic matress from miskellys aprox. 2 years ago for 1600.00 dollars. we were told by the salesman that this matress would last and give my back plenty of support . i explained to the salesman that i am a gulf war veteran with a bad back who needs a good bed to sleep on. we were told by the salesman ( this mattress is got a great warrenty and if anything goes wrong with it we take care of you but you got to buy this matress cover so there wont be no problem! ) that is exactly what we did. 2 years later the matress is clearly bad and they clearly admit that it is but say warrenty wont cover it cause it has a stain on it.
after taking countless hours of our time having them come out to our home,we were not contacted by anyone. finally i got mad and called them they told me there wasnt a warrenty. i spent more of my valuable time talking to more people who kept hanging up on me and transfering me. i finally talked to a manager who was in iowa he told me he would take care of it and have someone call me back that same day. i never got a call back. one week later i called back and spoke to a lady in customer care who was talkin down to me which i dont appreacate . i was told that i had a 10 year warrenty on mattress cover but i would be luckey if they would cover it cause its stained. what kind of company and service is this. a matress pad that stops stains that if you get a stain will void warrenty. this whole warrenty thing is a scam beware
