Complaint Review: MJ Hecker And Associates - Littleton Colorado

If this is such a horrible place and so corrupt, why are you so upset you got fired??? Sounds like sour grapes to me...

I have worked for Mr Hecker for over 4 yrs and I never thought I would feel so secure and so cared for by a company. I had never done collections when I first started and it does take a month or so to build a file and become successful, but I learned and became one of the top collectors there. I did this by working hard for the patients who needed help with payment arrangments and time to do so. Sure it can be frustrating because you come across people who are unwilling to pay and are abusive, but with the help of my managers I was able to keep my calm and help only the ones who wanted it. The training course at the company is mandatory to teach even the most talented of collectors the FDCPA (fair collection laws) and how to work with patients on arrangements. As far as the hiring goes, I have seen so many people come in and lie about their background and tell the managers that they have yrs of experience and would love to be on the team. Everyone is given a probabtionary period (what company in this industry wouldn't). I don't understand why ex-employees are so discruntled when they are let go because the called in sick or with a flat tire or every other lame excuse in the book during their first WEEK! This happens all the time. You can't find good help these days! This is a real law firm and yes Mr Hecker is the only attorney. If you knew him, you would believe that an attorney could be that understanding of peoples problems and so caring about his staff. Our floor managers Devon and Jaqualine are a great team and do everything they can to make us more successful. They do on-going training with new hires months after they have started. Mr Blair and Mr Randle, the collection directors are the best in the business, I have learned so much from working with them and know for a fact that when they hire anyone it is based on skill and work ethic alone. The one's who write these horrible comments on these sites are frustrated, because they lied in the interview and then couldn't perform the job. As a happy employee I feel sorry for them to feel they have to stoop to this level and hope that they have learned that they should apply for jobs that they actually know how to do. Collections isn't for everyone.

Why??? Why do people not pay their bills??? If it werent for 3rd party collection agencies why would anyone pay their bills at all??? Sure its a dirty job, as the saying goes, but someone has to do it...It certainly is not for everyone but it is not as bad of a job as its made out to be, and I see no reason why 3rd party collections has to be a nasty job...It is an honorable profession that serves a very valuable purpose in the financial world...Ive been with MJ Hecker & Associates for 6+ years...We strive to make this agency a good place to work and not the typical sweat shop agency that are out there all over the place...Our collectors are not even allowed to mention possible suit, instead telling the debtor that there will be a reccomendation made to the supervisor for further review...And there are many collectors that have been employed with us for several years that have their medical benefits and are paid a fair wage and commission for doing a tough job that not everyone has the stomach for... Its funny that the only people who have problems with our business are the ones who dont pay their bills and disgruntled former employees who were unable to perform at an acceptable level and live up to commitments they made in order to get hired in the first place... What would one expect when they fail to pay their bills but an effort to get them to live up to the committment they made to pay to the original creditor??? If these people put 1/2 the effort into making good on their bills that they do into evading them and trying to get their next free lunch, maybe they could find more constructive things to do than sit around on this website complaining about how horrible bill collectors are and protraying themselves as the victims...They are not victims!!! REMEMBER!!! The reason they are being contacted by a collection agency is because THEY DO NOT PAY THEIR BILLS!!!

You know I was an employee of the company for over 3 years and was treated fairly. I recognize that this organization could make some changes or improvements, but it was ran as a business that is dealing with day to day challenges in the economically challenged world. Management was always fair to me and I made a good living from my commissions. Collections is not a business for everyone; it definitely is a job that takes a lot of self drive and honestly a lot of self confidence. To be able to collect outstanding debts from people and deal with the abuse of the consumer isn't easy to digest. I have changed careers, but the things I was taught at MJ Hecker & Associates has helped me in negotiating deals in my current position.

what would make anyone want to work for a third party collection agency?????

Only anonymous cowards post things like this...This person obviously lacks the courage of their convictions or they would stand behind what they say by putting a name behind this mindless drivel... Obviously this coward was not equipped to perform the duties of the job they applied for, nor even able to arrive to work as they stated they could and committed to doing when interviewed... This person couldnt even grasp the concept of how commissions are paid at MJ Hecker & Associates...Any experienced collector knows that 19% of 6000.00 is not a feasible commission rate... Perhaps accepting responsibilty for their actions(or lack there of) and addressing ones own inadequacies would be a good place for this anonymous coward to start, instaead of the pathetic cop out they have obviously decided to embrace...

It must be very frustrating for a new employee at a production oriented company to be surrounded by such helpfull staff and not get up to speed like the rest of the new hires. If only they would use the tools given to them and accept the help offered to them they just might succeed like the rest. Unfortunately some people deal with challenges by being negative to the ones offering the most support. Collections is a tough job and it is not for everybody, however we do give almost everyone a chance to try their hand at a profession that might make them a good living for a long time. Some people are good at it and some dont do so well. All we ask is that you put all your effort in to learning and succeeding and try not to be negative in a already difficult job. As you have just read some people are just negative no matter what opportunity you give them. We hope they find a job they dont have to spend time slandering on line for hours. With anything in life you get out of it what you put in to it. Apparently they put a lot of effort into bad mouthing the company.. I wonder what success they would of had if only they put that effort into their performance at work.