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  • Report:  #160359

Complaint Review: Modern Moms - Nationwide

Reported By:
- round lake heights, Illinois,
Submitted:
Updated:

Modern Moms
www.modernmom.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Everything the above person complained about is true. Modern Moms did advertise that if you joined you would receive a valuable mother's day gift valued at over 200 dollars. Their company has done nothing but lie and scam hundreds of women who were encouraged to join based on all the great gifts. Modern moms has only tried to cover their tracks once word got out that they were scamming everyone.

In fact they encouraged continued enrollment despite knowing they would never send the mother's day gift basket or any others for that matter.

They even bragged about a father's day package which turned out to be expired muscle cream, a lotion sample (also expired) and a tube of car wipes.

Numerous complaints have been filed with the BBB and calls and emails have gone unanswered by this company. They should be ashamed and horrified at their business practice.

I'm flabbergasted that they continue to try and lie when their own words come back to haunt them.

Horrible customer service and a horrible company.

Candice

round lake heights, Illinois
U.S.A.


1 Updates & Rebuttals

Modern

Beverly Hills,
California,
U.S.A.
Response from Modern Mom

#2REBUTTAL Owner of company

Thu, December 29, 2005

Modern Moms Club, which offers support groups across the country for women to meet for playgroups, moms only events and family events, occasionally sends our valued members gifts from our partners and sponsors. Around Mother's Day of 2005, these gifts were discovered by non-members and posted on various "bargain and freebie" message boards on the Internet as an affordable "deal." We do not advertise our gifts in any way nor consider the gifts which are based on limited supply from sponsors the purpose for membership, however due to such postings we had an overnight increase in membership by those who viewed Modern Moms Club as a free gift club. While many did receive and continue to receive the gifts our generous sponsors provide based on supply, we are working through this issue to manage expectations and come to a quick, satisfying resolution with those members who are not interested in participating in Modern Moms Club events and chapters. Despite our Terms and Conditions of membership which state that membership is non-refundable, we have provided refunds to those who are not interested in participating in our events and chapters or misunderstood Modern Moms Club and are working with those that are interested in launching regional groups in their areas.

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