- Report: #1245398
Complaint Review: Molloy Bros Moving - Old Bethpage New York
Reported By:
smittyhehheh -
Rockledge, New Jersey, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Molloy Bros Moving
195 Bethpage-Sweet Hollow Rd Read more: http://ww Old Bethpage, 11804 New York, USA
Web:
www.molloybros.com
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Business Rating:
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Tell us has your experience with this business or person been good?
Molloy Bros Moving DO NOT USE THIS COMPANY Old Bethpage New York
DO NOT USE MOLLOY BROS MOVING.
We moved several weeks ago to Florida from NJ. All in all, everything went well, but the company lost one box. The only box packed with anything of any value. This one box was lost and Molloy Bros has failed to do anything about it. We paid for insurance and they've denied the claim. They have no interest in standing up for their service and I would recommend using any other moving service. They have given us nothing but trouble trying to correct this issue and have forced us to consider other options. I have no real interest in legal action, but their attitude and abject refusal to take responsibility for the loss of our property is forcing me to consider it.
1 Updates & Rebuttals
sseligson
Old Bethpage,New York,
USA
Problem solved
#2UPDATE Employee ..inside information
Wed, October 21, 2015
I am director of sales and marketing at Molloy Bros. Mayflower. I am personally very fimilar with this issue. As soon as I learned of the problem I went out of my way to resolve it. We ended up sending the customer items to replace his lost items. In addition we sent a compensation check.
Our corporate office originally declined the calim due to a few reasons.
- Customer checked off all itmes as received
- Customer packed items that were on our do not pack list.
In good faith we resolved all claims to customer satisfaction.
I am happy to discuss this review with anyone.
Stephen Seligson
Director of Sales & Marketing
