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  • Report:  #144662

Complaint Review: Momentum Health & Nutrition - Momentum 2 Day Slimdown - Momentum Direct - Momentum Fax On Demand - Magnolia Texas

Reported By:
- Riverside, California,
Submitted:
Updated:

Momentum Health & Nutrition - Momentum 2 Day Slimdown - Momentum Direct - Momentum Fax On Demand
1010 S. Magnolia Blvd Magnolia, 77355 Texas, U.S.A.
Phone:
281-356-1400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In January of 2005, I ordered a 2-Day SlimDown Free Trial in conjunction with an offer to receive a "free" $500 credit card. My mistake.

They are sending monthly shipments of their weight-loss product unsolicited ($59.00 per month) and will not cancel or respond to my telephone calls, email, Better Business Bureau complaint, etc. DO NOT DO BUSINESS WITH THIS COMPANY!

Here is the latest report from the Better Business Bureau:

Principal: David Beeson

Phone Number: 281-356-1400

Fax Number: 281-356-1405

Web Site Address:

Membership Status: no

Type of Business: Health & Diet Food Products-Retail

Health Foods

Undetermined Businesses

CUSTOMER EXPERIENCE

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s). This company has 16 pending complaints. The BBB does not report on pending complaints in the total number of complaints listed below. Please check back with us in 30 days to find out the outcome of these pending complaints.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

Closed Complaints

Number of complaints processed by the BBB in last 36 Months: 69

Number of complaints processed by the BBB in last 12 months: 51

Complaints Concerned

Sales Issues: 6

Outcome of all complaints -

Company did not respond: 5; Unpursuable: 1

Delivery Issues: 12

Outcome of all complaints -

Resolved: 2; Company did not respond: 10

Product Quality Issues: 7

Outcome of all complaints -

Resolved: 1; Company did not respond: 6

Refund or Exchange Issues: 14

Outcome of all complaints -

Resolved: 2; Company did not respond: 12

Contract Issues: 2

Outcome of all complaints -

Company did not respond: 2

Customer Service Issues: 1

Outcome of the complaint -

Company did not respond: 1

Credit or Billing Issues: 27

Outcome of all complaints -

Resolved: 2; Company did not respond: 23; Unpursuable:

1

Debra

Riverside, California
U.S.A.


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