;
  • Report:  #108746

Complaint Review: Monitronics - Dallas Texas

Reported By:
- Pearland, Texas,
Submitted:
Updated:

Monitronics
12801 Stemmons Freeway Suite 821 Dallas, 75234-5879 Texas, U.S.A.
Phone:
800-447-9239
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a condo in Florida where I subscribed to their service. I sold my condo and moved to an apartment in Texas. I could not transfer their services. The contract read that I could cancel ilt after the first year. I sent letters to them canceling the contract. Nothing happened. I canceled the automatic payments with my bank.

I keep getting letter that I owe them back payments. I am a seventy six year old senior with a limited income. I reported Monitronics to the Better Business Bureau in Dallas,Texas and the Attorney General Office in Dallas, Texas and Austin, Texas. Have heard nothing from them. I am now being treatened that my non-payments will be turned over to a collection agency. This company is a money hungry company with no feeling for anybody that has had their service and no longer can use them.

No regards for even the senior citizen that they think is dumb and vunerable. They need to be taken to court with a clsss action suit and be put out of business. A senior citizen that will never pay them regardless of what they try to do to me.

William

Pearland, Texas
U.S.A.


1 Updates & Rebuttals

Linda

Dallas,
Texas,
U.S.A.
Monitronics IS Willing to Help Customers

#2UPDATE Employee

Mon, September 20, 2004

Monitronics does help customers resolve any issues. Please contact the Executive Response Team at [email protected] and someone will be happy to help you. Thank you for your comments.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//