Monster Scooter Parts
Mechanicsville,#2REBUTTAL Owner of company
Fri, October 17, 2008
Monster Scooter Parts does not sell used parts. We purchase many of our parts directly from the factory and they do not come in individual retail packaging. The statement in this report that half-grip throttles "always" come with a checklist of related parts is false. We do not bundle our parts together and sell parts you don't need as a package with parts you do need. There are many places from which you can purchase a half-grip throttle by itself. As you can read in this individual's follow up, we stood behind this transaction and issued a full refund. All of our parts are covered by at least a 30 day warranty. We stand behind our products and never sell "used" items.
Cjn
St. Albans,#3Author of original report
Sat, September 06, 2008
I emailed them the day after I put the report on this site, and it turned out they had refunded my credit card for the part I returned, and the refund had been made several days earlier- they just didn't tell me. So, in the end I'm not out anything, but this selling of used parts (which I stand behind) thing seems to be a pattern. CJN