Vp Usa Marketing
Binghamton,#2UPDATE Employee
Sat, April 18, 2009
This company called us in response to a 10 lead live transfer promotion we offer. An alledged employee called in the order w/ checking account information and wanted to begin lead delivery immediately, our account representative took the order, but told the client we would have to have a hard copy of the check w the corresponding information given and a signed authorization allowing our company to debit the bank account of the client, but agreed to still process the order. After several requests this information was never given, and we assumed the transaction was fraudulent, and assumed the payment request would be returned by the bank, which it was on 4/3/09. With the current state of the mortgage industry, we continue to take checks and credit cards from our clients, but need to protect our interest that we are paid legitimately. In this case we were not paid, had good reason to believe we would not be paid, and refused to perform the service to the client, as expected.