Caroline Sellers - Operations
Atlanta,#2UPDATE Employee
Tue, November 11, 2008
As the Operations Manager of MostChoice (and an employee of over 4 years) I would like to answer the claims made by a past client with regards to our lead quality, and specifically those leads that are call verified. The leads that MostChoice provides are initiated by consumers via the web, we do not spam, use pop-ups or affiliate sites; we want consumers who are actively searching to speak with a professional about their insurance and/or mortgage needs. This past client claimed that because MostChoice.com calls some of our leads to verify the consumers contact information and interest that these leads are not initiated by consumers via the web. This simply is not true. He likened call verified inbound leads to tele-martketed leads that our company cold called and then sold as consumer initiated leads. That was not the case, it never has been the case, and it is not the case presently. When MostChoice.com calls a lead, the lead was still initiated by a comsumer via the web. Leads are leads and not sales. They are a way for a professional to introduce themselves to potential clients. Not every client will be in a perfect financial situation for a specific product. The intention of a call verified lead is to verify that the information is correct and that the client is looking to speak with someone. Unfortunately we can not satisfy every agent who signs up with us, but we do have many, many happy agents who have been with us for years, and who continue to receive leads. We never like to hear from agents who have had bad experiences, and we strive each and every day to satisfy all of our clients to the fullest extent.