Caroline Sellers - Operations
Atlanta,#2UPDATE Employee
Thu, September 13, 2007
As the Operations Manager of MostChoice (and an employee of almost 4 years) I would like to answer the claims made by Don with regards to our lead quality and our contract. We do require a $500 minimum agreement to start so a partner has enough leads to develop a track record to be able to fully evaluate the leads, and have enough time to work the leads fully. This is also the reason why we limit changes to a profile during the initial deposit. The leads that MostChoice provides are initiated by consumers via the web, we do not spam, use pop-ups or affiliate sites; we want consumers who are actively searching to speak with a professional about their insurance needs. There are instances where a consumer may have multiple insurance needs. MostChoice does have a crediting service to deal with things such as invalid phone numbers, students doing projects, etc. MostChoice does have a fully staffed Customer Service Department available via email and telephone Monday - Friday. We try to accommodate agent requests in a timely manner and as fairly as possible. Unfortunately we can not satisfy every agent who signs up with us, but we do have many, many happy agents who have been with us for years, and who continue to receive leads. We never like to hear from agents who have had bad experiences, and we strive each and every day to satisfy all of our clients to the fullest extent.