Move 4 Less Management
Las Vegas,#2REBUTTAL Owner of company
Thu, April 11, 2013
I would like to respond to your concerns you have listed on this site: All items were packed and sealed by owner (yourself) to which the movers have no knowledge
of what the contents are inside of each and every one of your boxes. There were
no specified, detailed, or itemized inventory lists regarding each box of contents provided by you to our company including the missing camcorder that is in question. We had one moving crew load your items on to our truck and a second (different) moving crew deliver your items.
In regards to your delivery time frame, you specifically put on our contract that the first available date for delivery would be 02/28/2013. We delivered your items on 03/09/2013. Your items were delivered within 6 business days (From
Nevada to Wisconsin, which is considered a very fast long distance delivery in the moving industry).When you called our office to report the missing item in question, we instructed you to file a police report. This is a matter for the police to handle and investigate which we had agreed to fully cooperate, provide any/all information, and help the detective that would be assigned to your case in every way possible. You have not filed a police report as of today seeing as we have not yet been contacted by them regarding this matter.
Move 4 Less moves over 500 households on a monthly basis and very seldom do we get a call regarding missing items. Please keep in mind that upon delivery, you signed off on the contract stating that all your goods were delivered in apparently good condition, nothing was left on the truck, and that all services ordered were rendered.
At last, we apologize for any inconvenience and/or frustration this may have caused. Please contact our office if you would like our claims and arbitration information. Thank you.
Respectfully,
Move 4 Less Management