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  • Report:  #227181

Complaint Review: Moving Van Lines - Hollywood Florida

Reported By:
- Copley, Ohio,
Submitted:
Updated:

Moving Van Lines
300 Oakwood Lane Hollywood, 33020 Florida, U.S.A.
Phone:
954-924-8898
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Moving Van Lines, Inc. moved me from FL to OH. They showed up 10 hours late. Did not call. All of my items were packed when they arrived. All boxes were sealed using packing tape purchased by me and sealed by me. There was no need for them to use much tape, but I was charged $429.50 for TAPE!!! They Packed my things into a rental truck and said it would all be transferred to a big van line. They took THREE weeks to deliver my belongings and it arrived in the same rental truck in the exact position that they were packed in. My belomgings sat in the same truck piled up for THREE weeks. My bedroom set was trashed. They punched in the back of my dresser and broke the bottom of the jewelry box that sits on top. My coffee table was so badly gouged it became garbage. They broke my vacuum in half and did not deliver the bottom half at all. It went missing. A glass specific box with dividers inside and each glass individually wrapped, got smasked and I lost a full set of glasses. Pictures of damaged goods were taken as things came off the truck and were sent to co. We contacted the co., but they have done NOTHING to replace or fix my beautiful belongings. This was the WORST!!!! moving company I have ever used. They even destroyed my china cabinet...I cried over this.

Cheryl

Copley, Ohio
U.S.A.


9 Updates & Rebuttals

Mn

Winona Lake,
Indiana,
U.S.A.
Contact Mr. Guzi Directly

#2Consumer Suggestion

Thu, May 28, 2009

Ohad Guzi and Barak Rozen are the owners of Moving Van Lines. if you have a problem contact Mr. Guzi directly at [email protected] Please keep in mind that they also own the following companies which should also be avoided. First USA Van lines First Van Lines the Movers Group Moving Van Lines American Auto Relocation


Mn

Winona Lake,
Indiana,
U.S.A.
Contact Mr. Guzi Directly

#3Consumer Suggestion

Thu, May 28, 2009

Ohad Guzi and Barak Rozen are the owners of Moving Van Lines. if you have a problem contact Mr. Guzi directly at [email protected] Please keep in mind that they also own the following companies which should also be avoided. First USA Van lines First Van Lines the Movers Group Moving Van Lines American Auto Relocation


Cheryl

Copley,
Ohio,
U.S.A.
Update of my plight

#4Author of original report

Fri, March 16, 2007

I did contact Anthem, but at the same time I got the Better Business Involved, so Anthem was pretty cooperative. The settlement they offered me was so low that I don't know how to proceed. We did discover that Moving Van Lines, Inc. did steal more than $1000 on my daughter's credit card. That was over and beyond the amount they asked for on the bill of lading and we paid. So now we are letting the credit card company go after them. And they are.


Sharon

Alexandria,
Virginia,
U.S.A.
Anthem Claims Management

#5Consumer Suggestion

Wed, January 10, 2007

You're welcome... but... You might want to Google "Anthem Claims Management" and see what you're in for.


Cheryl

Copley,
Ohio,
U.S.A.
More info on Moving Van Lines

#6Author of original report

Wed, January 10, 2007

Sharon your information got me on the road to getting my claim in. Thank you so much! I called Underwriters at Lloyds London and they referred me to an insurance broker who sent me directly to their insurance company: Anthem Claim Management, LLC 2351 W. Memorial Ct. Anthem, AZ 85086 623-551-3248 They faxed the forms to me and I have already sent it in to them. So for anyone out there, if you have had a bad move with Moving Van Lines, Inc. now you know who their insurance co. is.


Sharon

Alexandria,
Virginia,
U.S.A.
Moving Van Lines' insurance company

#7Consumer Suggestion

Wed, December 27, 2006

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks. Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads. Cargo Insurance Policy # BCM19591 UNDERWRITERS AT LLOYDS LONDON Attn: LEBOEUF, LAMB, GREENE & MACRAE Address: 1875 CONNECTICUT AVE.,NW WASHINGTON, DC US 20009 Telephone: (202) 986 - 8000 Fax: (202) 986 - 8102 You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it. Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights. And should you need him, the owner's name is Ohad Guzi.


Sharon

Alexandria,
Virginia,
U.S.A.
Moving Van Lines' insurance company

#8Consumer Suggestion

Wed, December 27, 2006

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks. Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads. Cargo Insurance Policy # BCM19591 UNDERWRITERS AT LLOYDS LONDON Attn: LEBOEUF, LAMB, GREENE & MACRAE Address: 1875 CONNECTICUT AVE.,NW WASHINGTON, DC US 20009 Telephone: (202) 986 - 8000 Fax: (202) 986 - 8102 You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it. Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights. And should you need him, the owner's name is Ohad Guzi.


Sharon

Alexandria,
Virginia,
U.S.A.
Moving Van Lines' insurance company

#9Consumer Suggestion

Wed, December 27, 2006

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks. Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads. Cargo Insurance Policy # BCM19591 UNDERWRITERS AT LLOYDS LONDON Attn: LEBOEUF, LAMB, GREENE & MACRAE Address: 1875 CONNECTICUT AVE.,NW WASHINGTON, DC US 20009 Telephone: (202) 986 - 8000 Fax: (202) 986 - 8102 You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it. Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights. And should you need him, the owner's name is Ohad Guzi.


Sharon

Alexandria,
Virginia,
U.S.A.
Moving Van Lines' insurance company

#10Consumer Suggestion

Wed, December 27, 2006

Cheryl, they only own one truck, so your goods travelled around with them for the whole three weeks. Contact this company to file your insurance claim. Let them know you contacted the movers, but nothing has come of your claim with them, so you are going over their heads. Cargo Insurance Policy # BCM19591 UNDERWRITERS AT LLOYDS LONDON Attn: LEBOEUF, LAMB, GREENE & MACRAE Address: 1875 CONNECTICUT AVE.,NW WASHINGTON, DC US 20009 Telephone: (202) 986 - 8000 Fax: (202) 986 - 8102 You may have to make a few calls through LeBoeuf to find the one person in charge of that policy, but do it. Don't expect a huge payout from this, you will not receive anywhere near what your goods are worth. Unless the movers offered-and you purchased-additional coverage, your load is covered by "basic valuation", which reimburses based on 60 cents per pound of weight of the damaged item. It's not based on actual value. So your china cabinet, bedroom set, and dresser will be the most valuable things to you right now, contact the manufacturer and find out their listed weights. And should you need him, the owner's name is Ohad Guzi.

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