Lora
TAMPA,#2Consumer Comment
Sun, May 29, 2005
I filed another report elsewhere, but this caught my eye. I placed TWO deposits with Nationwide - once on the original estimate, and once again when they said my comprehensive furniture list required more room on the truck and therefore another deposit. I contracted them for pick-up on May 29-May 30. No one would tell me straight, even on May 27th, which day to expect them. I won't go into all the details because it is on another link. Eventually Nationwide said they would have AAA Vanlines there on May 28th in the morning, a day earlier than contracted. No one showed up that day, and no one was in the office of AAA or Nationwide to tell me when to expect them. Absolutely no one has contacted me about this or returned my messages. Even though they may still show up within the contracted dates, I will not let them touch my things. If they treat their customers like this, I don't want to know how they treat their customer's posessions. After reading other stories on here, I am probably better off losing my deposits than losing everything else. However, if anyone gets a refund from Nationwide or from your credit card company, please let me know how you went about it.
Sharon
Alexandria,#3Consumer Suggestion
Wed, January 12, 2005
Shelley, It sounds as if MovingCost has effectively cancelled your move for you by not showing up or returning your calls. Do NOT under any circumstances allow them to take your load, even if they show up on your doorstep bright and early tomorrow morning. Your credit card company has agreed to dispute the charges, so you will get it back. It's obvious your contract was not carried out, so your deposit should be refunded. Do not waste any more time with this company. Start looking for a new mover right away. Be very careful who you choose, research them thoroughly on the web before you hire anyone. A reputable mover will not ask you for a deposit, clue number one. Good luck!
Shelley
Arlington,#4Consumer Comment
Tue, January 11, 2005
I'm currently having similar problems with Moving Cost aka Nationwide Relocation. I called my credit card company and they said they can put the charge for the deposit in dispute. Has anyone done this, or will I likely end up with moving cost winning that dispute and having to pay the deposit anyway? They haven't picked up my stuff yet, it's past when they said they would, they won't return my calls, and last time I got someone on the phone they actually yelled at me and were very rude. I want to just cancel this, I feel they haven't performed the service they said they would and as such I should be able to cancel this deposit and find other means to get my stuff here.