- Report: #660954
Complaint Review: MSN Games/Oberon Media Inc. - Internet
Reported By:
NOMUNY -
, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MSN Games/Oberon Media Inc.
unknown Internet, United States of America
Phone:
Web:
Oberon-media.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MSN Games/Oberon Media, Inc. I did not remember that I had signed up for their 5 month discount program and when I called and eailed the to cancel, they stated that I had agreed to a iniu of 5 months and could not cancel early u Internet
As stated, I forgot that I had signed up for this program until I noticed it on my checking one day. I had skipped over it before because it is a small charge and thought I had bought something. Anyway, when I called to cancel, I found that I had to email or write to cancel. I eailed and requested a cancellation. They eailed me back and stated I could not cancel because I had agreed to six months term and could only cancel, except if I paid the full six months up in advance. I did not cancel for this reason. I decided to try the program and I was told i had been a member for 4 months and had ONE credit. It is the contract that after 60 days, credits are dissolved and, although you get one credit per month that you pay. I thought 60 days means then TWO credits but they say I have one credit. In addition to the above dispute, it seems that every time I go to their website to look for a game, I cannot find a game worth the $7.95, or they push a game in that you seem unable to get away from its page until you choose it. Then you are charged with it, even when you do not want it. They offered a replacement that I have to go through various steps to get. It is just a repetition of scams to push junk games to people.
