- Report: #390642
Complaint Review: Muller Chevrolet - Stewartsville New Jersey
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Muller Chevrolet
Rt.173 Stewartsville, New Jersey, U.S.A.
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Muller Chevrolet Poor sales ethics Stewartsville New Jersey
My daughter bought her first car from this dealership. It was a used car advertised with warrenty, it was supposed to be 30 days or 1000 miles. Needless to say less than 1 week after the purchase the check engine light came on. Opon contacting them about this problem Anthony ( the warrenty man) told her that the warrenty was not available because she did not buy the extended warrenty. She was informed that she could make an appointment to have the car repaired with the service department at her own cost.
This dealership has the most unethicical buisness practice that I have ever seen, The owner Scott Mueller will promise you anything, favorite saying " I will work with you" means nothing after the check is cashed. Actually you will be lucky if you get to hear the saying because they will not return any calls that are made to them concerning a problem. My daughter told them that my father had called and left a message ( her answer was he never called here ) when i had. Followed by the statement from Anthony " dont have him call here I don't want to talk to him ". So this is a word to the wise dealing with these people is buyer beware.
Buck
frenchtown, New Jersey
U.S.A.
This dealership has the most unethicical buisness practice that I have ever seen, The owner Scott Mueller will promise you anything, favorite saying " I will work with you" means nothing after the check is cashed. Actually you will be lucky if you get to hear the saying because they will not return any calls that are made to them concerning a problem. My daughter told them that my father had called and left a message ( her answer was he never called here ) when i had. Followed by the statement from Anthony " dont have him call here I don't want to talk to him ". So this is a word to the wise dealing with these people is buyer beware.
Buck
frenchtown, New Jersey
U.S.A.
1 Updates & Rebuttals
Flynrider
Phoeix,Arizona,
U.S.A.
This should be an easy one.
#2Consumer Comment
Thu, November 13, 2008
Did your daughter sign the paper that says something to the effect of "I understand that this vehicle is being sold "as is" with no implied warranty blah, blah, blah...". It's a common document in most states. The federal government has addressed this issue by requiring used car dealers to post a "buyers guide" form, which clearly states whether or not the vehicle is being sold with a warranty. The form must be posted in plain sight anytime the vehicle is offered for sale. You can see a copy at: www.ftc.gov/bcp/edu/resources/forms/buyers.pdf If this dealer is not following the law, I'd report him to the FTC.
