- Report: #114081
Complaint Review: My Diet Patches - Panama City Internet
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Author Not Confirmed
Why?
My Diet Patches
Avenida Samuel Lewis Y Calle 58 P.H. Torre ADR Technologies Piso 7, Local 7-A Panama City, Internet, Panama
Phone:
800-901-1182
Web:
N/A
Categories:
Business Rating:
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My Diet Patches MyDietPatch.com is a RIP OFF- DO NOT BUY FROM THEM! Panama City Internet
My Diet Patches is a rip off. I ordered this online then a few hours after ordering it I changed my mind and called the customer support center and cancelled. She said that my refund should be put back into my account in 3 to 15 buisness days. That was a months ago today.I intially ordered this product on 9/22/04 and have written them 3 times and called 3 times. They continue to reply to me with the same reply which is as follows (copied from my e-mail):
Hello I have taken a look at your account and seen that a refund has been processed for you. I have checked with the merchant and the merchant account has been delayed therefore some refunds have also been delayed. I have manually ran this refund through for you today. Please look for this in your account. Again we are very sorry for this delay. Please let us know if you have any other questions or concerns.
Thank you and have a nice day!
My diet patches charged me $157.00 and it only took a day to take the money out of my account and so far a month in waiting for a refund and still no refund!
Lela
53219, Wisconsin
U.S.A.
Hello I have taken a look at your account and seen that a refund has been processed for you. I have checked with the merchant and the merchant account has been delayed therefore some refunds have also been delayed. I have manually ran this refund through for you today. Please look for this in your account. Again we are very sorry for this delay. Please let us know if you have any other questions or concerns.
Thank you and have a nice day!
My diet patches charged me $157.00 and it only took a day to take the money out of my account and so far a month in waiting for a refund and still no refund!
Lela
53219, Wisconsin
U.S.A.
2 Updates & Rebuttals
Lela
53219,Wisconsin,
U.S.A.
Thank You Rip-off Report
#2Author of original report
Wed, November 10, 2004
Here's an update - I received some (not all) of my money back . I am still requesting and waiting for the rest of my money. I think writing in to rip-off report.com helped because as you read above I did receive a response from someone and did received some money's owed since writing in to whereas before was getting nothing but the same auto response e-mail telling me my refund is coming and never was. Although I did receive all my money I want to THANK YOU RIP-OFF REPORT.
Ana
Doral,Florida,
U.S.A.
How to Get a Refund from Mydiet Patches.com
#3UPDATE Employee
Tue, November 09, 2004
How to Get A Refund From My Diet Patches.com It has come to our attention that our credit card processing company has been extremely slow in crediting back customers waiting for their refund. We apologize and are sorry for any inconvenience this may have caused. We take full responsibility for these errors and will do everything in our power to ensure you get your money back. If you have asked for a refund and have not seen the credit on your statement, please send an email to [email protected] -- Please include your name, telephone number, full address, and you will be contacted within 48 hours to make sure your refund request gets processed. All refund requests will be honored & will happen within 14 business days from the day we get your full contact information. Our company applauds Rip-off Report and their commitment for helping customers. Without them we would have never known that there were customers still waiting for their refund to get processed. Thank You Rip-Off-Report for your assistance!
