- Report: #1221956
Complaint Review: My Family Mobile - Internet
Reported By:
CONNANDRA ROBINSON -
Antioch, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
My Family Mobile
Internet, USA
Web:
myfamilymobile.com
Categories:
Business Rating:
(0)
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My Family Mobile Charging Me For A Phone Line I No Longer Have myfamilymobile
I've been a customer with Family Mobile for a very long time.
I had three phone lines with them and canceled one 3/3/2015, which I'm aware of paying two over into the next month.
My April bill comes out and it shows I still have to pay for the third line.
If the billing cycle states that you will be paying you March bill in April, why do I have to pay for the line that was not in use?
I'm only asking to adjust my bill because it sounds like I'm being told to pay for a bill just because.
If I canceled a line to save money why would I still pay for it.
It just don't makes since to me.
