- Report: #1177910
Complaint Review: myfamilymobile - Nationwide
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Author Not Confirmed
Why?
myfamilymobile
Nationwide, USA
Phone:
877-440-9758
Web:
myfamilymobile.com
Categories:
Business Rating:
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Walmart myfamilymobile billing on closed account, no help on phone support #1255-Laurinburg Nationwide
At the end of May, begging of June we unlocked the phone and canceled our account. It took 3 calls to support for them to finally confess that I did in fact close my account, and the phone was not active. Yet I still get bills. Customer support would not help me, but made me send a email request. They seem to want to make it as difficult as possible to fix this. All the support persons where rude and argumentative. All my payment where prepaid, so how can they do this? Beware of the myfamilymobile trap!
