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  • Report:  #258374

Complaint Review: MYIPRODUCTS IMAIL - Internet

Reported By:
- Wolcott, Connecticut,
Submitted:
Updated:

MYIPRODUCTS IMAIL
MYIPRODUCTS IMAIL, LLC.COM Internet, U.S.A.
Phone:
800-464-3700
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Im also a victim of MYIPRODUCTS IMAIL, LLC.

I found on my phone bill a charge of $ 15.85 since September of 2006. Also list on the bill was this phone number 1-800-464-3700 if you had any questions to call. Well I called and the number isnt working.

When I called my local phone company they couldnt do anything due to the fact the charges are from someone else. The total charge todate are $174.35!

I do remember (as another person who filed a complaint) logging on to a web site for a free X box 360, but I soon realized things were not right and got off the site. (obviously not in time for them to put charges on my phone bill). How do I get in touch with this company to stop these charges?

I really need someone's help!

PMB

Wolcott, Connecticut

U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


1 Updates & Rebuttals

Dawn

Martins Ferry,
Ohio,
U.S.A.
Suggestions for removing the charge from your phone bill, stopping additional charges

#2Consumer Suggestion

Wed, July 04, 2007

First, contact your telephone company and let them know you did not order this service and you want the charge removed. The telephone company will probably tell you to contact the company that billed you directly but at least you have gone to the source first. Tell the telephone company you want third party billing stopped immediately. Contact the third party that billed you. Keep in mind that ESBI, Inc is the billing company and they bill on behalf of myIproducts Imail. These two companies work hand in hand. The phone number you will need is usually on the bill itself. ESBI, Inc. will probably forward your call to myIproducts Imail. Inform the company rep that you want this charge removed immediately, that you did not order the service, that you never received the service. They'll make some promise that you will receive a credit. Make sure to note the exact amount of the promised refund, a confirmation number, and the name of the customer service representative that you talked to. Don't take their word for it that the charges will stop or that you will receive a credit in a timely manner. Go to your state attorney general's website and fill out a complaint. If there is no online complaint form there is usually an 800 number to call. You will need the 3rd party's (both ESBI, Inc and myIproducts Imail) website information, phone numbers, and physical address. That information can be found on your phone bill and by a simple google search. Go to the FTC website and file a complaint. Copy and paste this link: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 Your attorney general and the FTC will work for you. I got results in less than 2 weeks.

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