- Report: #1382746
Complaint Review: MyVaporStore.com -
Reported By:
anon894652988 -
Los Angeles, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
MyVaporStore.com
USA
Phone:
none provided
Web:
https://www.myvaporstore.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MyVaporStore.com MyVaporStore.com My Vapor Store fraud New York New York
MyVaporStore.com is great when they get your orders right. In the past, I did not have any problems with their shipments. I placed a large order ($467) for some ecig components, juices, atomizers, and coils. However, they shipped it to the wrong address. Even though they knew they made a mistake, their police is that they will not provide a refund UNLESS THEY GET THEIR PRODUCTS BACK.
I was shocked. So, if they ship your items to the wrong address, they will only provide a refund to you if the incorrect addresee decides to ship the items back to them. They do not list a telephone number on their site, and they only communicate through email. But, the customer service representative will only provide a first name -- very suspicious.
After 4 weeks of haggling though email, I had to file a fraud claim with Visa. I got my money back after Visa determined that they defrauded me in the amount of $467, however, Visa's investigation took 3 months. That said, be ware of these fraudulent ecommerce sites, that do not provide contact information. YOU HAVE BEEN WARNED!!!
Buy your e cig components elsewhere. MyVaporStore.com is run by unethical people commiting fraud. If you don't know your rights, file a claim with your credit card or take them to small claims court. I had to fight to get my refund, you should too!!!
