- Report: #396235
Complaint Review: Naani.com - Jacksonville Florida
-
Author Confirmed
Why?
Naani.com
naani.com Jacksonville, 32255 Florida, U.S.A.
Phone:
757-310-2751
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Naani.com TOOK MONEY, NEVER SENT PRODUCT, NO RESPONSE TO EMAILS Jacksonville Florida
I placed an order (Order #32781)on April 26, 2008
and NEVER RECEIVED my order. The order amount of $84.95 was charged to my account on April 28th, 2008. I was very much looking forward to my purchase and am VERY
dispappointed by the response (or lack thereof) by
customer service. I have contacted several email addresses regarding my order and the helpline numerous times and have received NOT A SINGLE RESPONSE! I did receive the USPS tracking number for delivery on May 31st:9101805213683034306955. However, there
tracking information is listed. The purchase should have not been charged to my account until it was shipped out.
I also tried contacting the phone number of naani's business twice only to reach a Sprint cell phone that is also never picked up. At this point, I want my money back so I may order from a legitamate hair care business. I have made a complaint with the Florida Department of Customer Services and am looking into suing for my money back.
Aisha
Mount Vernon, New York
U.S.A.
and NEVER RECEIVED my order. The order amount of $84.95 was charged to my account on April 28th, 2008. I was very much looking forward to my purchase and am VERY
dispappointed by the response (or lack thereof) by
customer service. I have contacted several email addresses regarding my order and the helpline numerous times and have received NOT A SINGLE RESPONSE! I did receive the USPS tracking number for delivery on May 31st:9101805213683034306955. However, there
tracking information is listed. The purchase should have not been charged to my account until it was shipped out.
I also tried contacting the phone number of naani's business twice only to reach a Sprint cell phone that is also never picked up. At this point, I want my money back so I may order from a legitamate hair care business. I have made a complaint with the Florida Department of Customer Services and am looking into suing for my money back.
Aisha
Mount Vernon, New York
U.S.A.
